How Good is AT&T Internet?
If you have access to AT&T’s Fiber Optic Internet, then it’s very good. Getting something like Internet 300 will be a good choice for most people reading this.
Because this plan will provide you with a 300 Mbps download and upload speed, a free router, and unlimited data.
That said, if you only have access to AT&T Internet (the branding for their none fiber internet), look if you have access to any cable provider.
Because the quality of AT&T none fiber options varies a lot. From offering a reasonable 100 Mbps for $55/mo. to 5 Mbps for the same price.
AT&T Internet Pros & Cons
- Symmetrical internet speed (same upload as a download – only for fiber)
- No contracts (only for fiber)
- Unlimited data (only for fiber)
- Decent bundles
- None Fiber internet is slow and expensive
- Limited fiber availability
AT&T Home Internet Plans & Pricing
AT&T Home Internet comes in three forms, either Fiber Optic internet, IPBB (hybrid between DSL and fiber), or DSL internet. 
AT&T Fiber Internet Plans & Pricing
Fiber optic internet is the newest and best type of internet AT&T offers. It is delivered to units within certain Multi-Dwelling Units (MDU). All the speeds are also symmetrical, meaning they have the same download as upload speed.
|Internet Plan||Download Speed||Upload Speed||Price|
|Internet 300||300 Mbps||300 Mbps||$55.00/mo.|
|Internet 500||500 Mbps||500 Mbps||$65.00/mo.|
|1 Gig Internet||1000 Mbps||1000 Mbps||$80.00/mo.|
|2 Gig Internet||2000 Mbps||2000 Mbps||$110.00/mo.|
|5 Gig Internet||5000 Mbps||5000 Mbps||$180.00/mo.|
AT&T IPBB (Fiber DSL Hyrbid) Internet Plans & Pricing
Internet Protocol Broadband (IPBB) contains VDSL2, ADSL2+, G.Fast, and Ethernet technologies. These use a combination of Fiber Optic and copper hybrid equipment to deliver internet. This makes it faster than DSL but slower than fiber.
|Internet Plan||Download Speed||Upload Speed||Promo Price||Final Price|
|Internet Basic 768||0.8 Mbps||0.4 Mbps||$55/mo.||$65/mo.|
|Internet Basic 1.5||1.5 Mbps||1 Mbps||$55/mo.||$65/mo.|
|Internet Basic 3||3 Mbps||1 Mbps||$55/mo.||$65/mo.|
|Internet Basic 5||5 Mbps||1 Mbps||$55/mo.||$65/mo.|
|Internet Basic 6||6 Mbps||1 Mbps||$55/mo.||$65/mo.|
|Internet 10||10 Mbps||1 Mbps||$55/mo.||$65/mo.|
|Internet 12||12 Mbps||1.5 Mbps||$55/mo.||$65/mo.|
|Internet 18||18 Mbps||1.5 Mbps||$55/mo.||$65/mo.|
|Internet 24||24 Mbps||3 Mbps||$55/mo.||$65/mo.|
|Internet 25||25 Mbps||2 Mbps||$55/mo.||$65/mo.|
|Internet 25||25 Mbps||5 Mbps||$55/mo.||$65/mo.|
|Internet 45||45 Mbps||6 Mbps||$55/mo.||$65/mo.|
|Internet 50||50 Mbps||10 Mbps||$55/mo.||$65/mo.|
|Internet 75||75 Mbps||8 Mbps||$55/mo.||$65/mo.|
|Internet 75||75 Mbps||20 Mbps||$55/mo.||$65/mo.|
|Internet 100||100 Mbps||20 Mbps||$55/mo.||$65/mo.|
|Internet 500||500 Mbps||100 Mbps||$55/mo.||$65/mo.|
All IPBB plans cost the same, and thus unless you get offered the Internet 50 plan or better, I recommend getting another provider (If you can).
25 Mbps download speed, and 2 Mbps upload speed is enough for one light user, but not for two of them. While something like Internet 5 is barely fast enough to stream or have a video call. It’s basically only enough for casual browsing and emails.
Also, you will most likely have access to someone like Xfinity and thus have the option of getting cable internet. This will generally get you faster download and upload speed for a better price.
If you don’t have access to any cable provider, and Internet 25 or below is the best you can find, check what satellite internet you can get.
Satellite internet is basically available all over the country. In my experience, it’s a better option than Internet 25 or anything slower.
AT&T DSL Internet Plans & Pricing (Discontinued)
The AT&T DSL plans are not sold anymore. But if you got it a couple of years ago, you might still have a grandfathered plan. If you do, I recommend looking for a new plan from AT&T or another provider.
|Internet Plan||Download Speed||Upload Speed||Price|
|FastAccess DSL Lite||0.768 Mbps||0.256 Mbps||$30-$40/mo.|
|FastAccess DSL Ultra||1.5 Mbps||0.256 Mbps||$30-$40/mo.|
|FastAccess DSL Xtreme||3 Mbps||0.384 Mbps||$30-$40/mo.|
|FastAccess DSL XtremePro||6 Mbps||0.512 Mbps||$30-$40/mo.|
Best plan for your home
Here are the best internet plans for different circumstances.
#1 Best for a Family – Internet 300
And since it is symmetrical, you will also have a 300 Mbps upload speed. This is theoretically enough for around 150 Zoom calls at the same time.
This is also the cheapest AT&T plan.
#2 Best for a larger Family – Internet 500
If you are a larger family, i.e. six people or more, you might want to consider the Internet 500 plan. With 500 Mbps, you can stream up to 20 4K movies simultaneously.
You could also download a Call of Duty Black Ops: Cold War (164.9 GB) in an insane 47 minutes.
#3 Best for Heavy Users – 1 Gig Internet
For most households, 1 Gig Internet is excessive, even though it is very tempting (for me at least). With 1000 Mbps, you can download 2 HD movies (around 1 GB) in 1 minute and 25 seconds. Unnecessarily fast, yes. Still incredible, yes.
#4 Best for Business – 5 Gig Internet
The only reason you should consider the 5 Gig Internet plan is if you are a business. Because otherwise, it’s simply needlessly fast.
5000 Mbps would be enough for more than 100 people to use the internet simultaneously. To take advantage of such speeds, you need really expensive networking equipment. So the real price will be higher than what you pay monthly.
#5 Best None Fiber Plan – Internet 100
If you live in a rural area, chances are you don’t have access to AT&T’s fiber internet. Then your best bet is the Internet 100 plan. That is, if you are lucky enough to have access to it.
Because every none fiber plan from AT&T costs the same. So you will just get offered the fastest plan available. This could be from 100 Mbps (enough for around two people) to 5 Mbps (only enough for a single user browsing and emailing).
Only get AT&T None fiber if you either have the Internet 50 or faster. Anything else is likely too slow.
Low-income Internet Assistance (AT&T Access)
If you are approved for the federal Affordable Connectivity Program (ACP), you also get access to AT&T Low-income internet. Or, as they call it, AT&T Access.
This provides low-cost internet access to households that are eligible with:
- Free installation
- No annual contract
- No deposit
The speeds/plans you will get will depend on your location. Here are the different options: 
|Download Speed||Upload Speed||Price*||Data Cap|
|3 Mbps||1 Mbps||$5/mo.||150 GB|
|5 Mbps||1 Mbps||$10/mo.||1 Terabit|
|10 Mbps||1 Mbps||$10/mo.||1 Terabit|
|50 Mbps||10 Mbps||$30/mo.||Unlimited|
|100 Mbps||20 Mbps||$30/mo.||Unlimited|
With AT&T Access, you can actually get free internet. Because if you get approved by the Affordable Connectivity Program, you get up to $30/month for internet.
This means that you might be able to get 100 Mbps for free with AT&T. That said, you don’t necessarily need to be approved by ACP to get AT&T Access. You can also get it if you participate in the following programs:
• Supplemental Nutritional Access Program (SNAP)
• Supplemental Security Income (SSI) for California residents only
• National School Lunch Program
To qualify for ACP, you’ll have to qualify for AT LEAST one of these programs:
- Veterans Pension
- Survivors Benefit
- Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
- Supplemental Security Income (SSI)
- Low-Income Home Energy Assistance Program (LIHEAP)
- NSLP/Head Start
- Supplemental Nutrition Assistance Program (SNAP); you’ll also know this as Food Stamps
- Federal Public Housing Assistance (FPHA)
- Temporary Assistance for Needy Families (TANF)
You can also qualify if you’ve received the Federal Pell Grant during the current year.
To apply, go to checklifeline.org.
AT&T Download & Upload Speeds
All AT&T Fiber plans are symmetrical. This means that the download and upload speeds are the same.
This kind of upload speed will be enough for most people. A Zoom call, for example, only uses 3 Mbps upload speed for 1080p HD video.
This means that with the Internet 300 Mbps plan, you could theoretically have 100 Zoom calls simultaneously.
Gaming also requires little upload speed. A normal gaming season will at most need around 10 Mbps upload speed. And for most games, you will be less than that.
With the DSL plans, your upload speed will not be the same as your download speed. To see the different upload speeds, scroll up and check out the different plans.
What Internet Speed You Need For Different Tasks
|Task||Download Speed (Mbps)||Upload Speed (Mbps)|
|Casual Gaming (PC)||3||0.5|
|Cloud Gaming (Stadia)||1080p: 104K: 35||NA|
|High-definition Audio Streaming (Lossless)||2||0.5|
|*Live Streaming on Twitch||720p 60 FPS: 4.5||Video: 2.5–4|
|Online Gaming While Streaming||24.5||9.24 (with speed buffer)|
|Watching Netflix||Standard Definition: 1|
1080p HD: 5
4K Ultra HD: 25
|Zoom Video Conferences||Group calling 1080p: 3.8|
1:1 calling 1080p: 3.8
|Group calling 1080p: 3.8|
1:1 calling 1080p: 3.8
Downloading GTA V With AT&T
To put these speeds in even more perspective, here are how long it would take to download GTA V with the different plans.
|Internet Plan||Time to download GTA V (72 GB)|
|Internet Basic 5||1 day 10 hours 21 minutes 35 seconds|
|Internet 25||6 hours 52 minutes 19 seconds|
|Internet 50||3 hours 26 minutes 9 seconds|
|Internet 100||1 hour 43 minutes 4 seconds|
|Internet 300||34 minutes 21 seconds|
|Internet 500||20 minutes 36 seconds|
|1 Gig Internet||10 minutes 18 seconds|
|2 Gig Internet||5 minutes 9 seconds|
|5 Gig Internet||2 minutes 3 seconds|
AT&T Internet Prices After 12 Months
If you have access to AT&T Fiber, you don’t have to worry about any price increases.
On the other hand, if you only have access to AT&T Internet (the branding for their DSL internet), the prices will increase by $15 after 12 months.
Suppose you also have bundled your internet with DirecTV (formerly U-verse). In that case, your cost will increase by another $10/month after the 12-month mark.
These increases are annoying, but they are nowhere near the increases providers like Comcast Xfinity have. In my opinion, they are acceptable.
You also don’t have to worry about further increases after 24 or 36 months, which I think is great.
Learn more about this here.
AT&T Internet Availability & Coverage
AT&T is available in 21 states in the US. These states are;
Note that just because AT&T is available in your state doesn’t mean they will be available at your address.
To check, click here.
And to learn more, read our article on AT&T Availability.
AT&T Deals & Promotions
AT&T’s current internet deal is that they will pay you to switch internet providers to them.
For the 300, 500, and 1 Gig plans, you’ll receive a $150 gift card; for the 2 Gig and 5 Gig plans, you can get $200.
They sometimes also offer special discounts for these groups
As of the post date, however, there are no internet deals for any of these. But they all have phone deals if you plan to get AT&T Wireless.
To learn more, read our article on AT&T deals.
AT&T Bundles – Direct TV, Internet, & Wireless
The AT&T bundles are, in my opinion, weak. Because if you combine something like AT&T Fiber and Direct TV, it will cost the same as just getting them separately.
There will be no discounts for any bundles with AT&T (yes, that is terrible).
That said, at least you can combine the bill into a single one, which means you have fewer bills to worry about.
AT&T Types of Internet Services
AT&T’s internet service can come using three different technologies. Here are overviews of them.
AT&T Fiber Service
The best and fastest internet AT&T offers is their fiber optic internet. This uses fiber optic cables to send data to your home. And in your home, the signals get converted to digital signals using the ONT.
AT&T Fiber is being heavily expanded, and if you are lucky, you might already have it. Around a third of AT&T’s coverage area has its fiber available.
AT&T IPBB Service
If you don’t have access to AT&T Fiber, you will have access to their IPBB service. This kind of internet is a DSL Fiber hybrid, meaning it uses some fiber equipment and some DSL equipment.
Depending on the equipment and infrastructure in the area, this creates different types of DSL connections. These include ADSL2+, VDSL2, G.Fast, and Ethernet technologies.
The quality of the IPBB offer differs a lot. Because the price is the same, but the speeds are vastly different. For example, it costs the same to get a 5 Mbps plan as a 100 Mbps plan.
What is available for you depends entirely on where you live. From my experience, I would avoid AT&T IPBB if they offer you anything less than 50 Mbps (enough for two 4K Netflix streams).
If that’s the case for you, look around for another provider.
AT&T DSL Service
AT&T DSL service is discontinued. This is because the fastest DSL plan they offer was 6 Mbps download and 0.5 Mbps upload. Which simply isn’t enough nowadays.
Some grandfathered plans might exist, and if you have any of them, I would recommend looking for an upgrade.
AT&T Internet Hidden Costs
Here is the cost of the hidden costs for AT&T.
|Taxes||$5-$25 (Vary a lot by area)|
|Technician installation fee||$99.00|
|Data overage on select plans||$10.00 per 50 GB of data (up to $100.00/mo.)|
|Unlimited data for select plans||$30.00/mo.|
|Non-return fee for AT&T Gateway||$150.00|
|Non-return fee for Wi-Fi extenders||$65.00 per device|
|Late payment fee||Up to $9.99|
|Nonsufficient funds fee||Up to $30.00 per check|
|Payment convenience fee||Up to $5.00 per payment|
To learn more, read our full article on all AT&T’s hidden fees and costs.
How to Lower Your AT&T Costs
Here are some of the ways you can lower your AT&T internet costs:
- Get a slower internet plan
- Check if you’re eligible for AT&T Access
- Renegotiate your contract (it only works when it ends)
The first is pretty obvious, but remember, you will probably only need about 50 Mbps per person in your home. This means most families will be fine with AT&T’s 300 Mbps plan.
And even though having faster internet is nice (I do love those fast downloads), it’s seldom necessary.
The second way to save on your AT&T bill is to get AT&T Access. This is their low-income internet offer that is surprisingly easy to get. You can read more about it above.
When it comes to renegotiating your bill, this will only really be useful for people who don’t have fiber internet. Since those are the only plans that rise after 12 months.
Anyways, the point is to call AT&T and ask to be taken to the customer retention department. From there, you say that your current plan is too expensive and you will have to change providers unless they give you a better offer.
This sometimes allows them to offer you a deal that is better than anything on the website. This does not always work, but it’s worth a try if you want to reduce your bill.
You can find some more ways to lower your bill in our article on how to lower your AT&T bill.
Here is some general information about AT&T’s internet.
As of January 2022, you get a gateway for free, meaning you don’t have to pay any monthly fee. 
If you have an older plan, you might still be paying a rental fee. If that’s the case, I recommend calling AT&T to renegotiate your package.
Even if you get a router from AT&T, it might still be worth getting your own router if you are unhappy with the performance. This is especially the case if you have a faster fiber plan.
Because from my experience, the router you get from AT&T doesn’t allow you to take full advantage of the faster plans.
If you want some help choosing, check out our article on the best routers for AT&T.
You can also rent a Wi-Fi extender from AT&T for $10/month. That said, I would strongly advise against it because you can get your own Wi-Fi extender for as little as $20.
We have tested some of the best in the market; you can find our recommendation here.
For the installation, you have two options, self-installation or professional installation.
The professional installation costs $99 and is an option if you really don’t want to install the internet yourself.
That said, from my experience, it is simply unnecessary for most, as AT&T’s self-installation is very easy to perform.
If you choose to do the self-installation, you will get a self-installation kit, which includes:
- AT&T Wi-Fi Gateway
- Green data cable
- Yellow Ethernet cable
- Gray cable for AT&T phone service
- Power cord
If you want an in-depth guide, read our article on how to self-install AT&T internet.
Contracts for Internet Plans
The AT&T internet contracts depend on what service is available for you. If you have access to AT&T Fiber, then there are no contracts.
But if you only have access to AT&T Internet (the branding for their none fiber internet), you will have the option to take a 12 months contract for $15 off the first year.
AT&T data caps depend entirely on the service you have. Here are the different options: 
|Internet Service||Monthly data Cap||Data overage fees or price|
|DSL*||150GB||$10 per 50GB of data above the cap to a maximum of $100/mo.|
|Fixed Wireless Internet||350GB||$10 per 50GB of data above the cap to a maximum of $100/mo.|
|Internet Basic 768Kbps up to Internet 75||1TB||$10 per 50GB of data above the cap to a maximum of $100/mo.|
|Internet 100 up to 1000||Unlimited||No data overage fees|
|Unlimited data allowance**||Unlimited||$30/mo.|
|Unlimited bundle allowance||Unlimited||No data overage fees|
*Discontinued (only exists as grandfathered plans)
**Only available for Internet Basic 768Kbps up to Internet 75. Not available with DSL or Fixed Wireless Internet.
So, how much are these data caps enough for?
Well, if you only browse, send emails, and games a bit, you shouldn’t have any problems with any of the data caps.
On the other side, if you watch a ton of 4K movies and download large files, then you might have a problem.
The best way to check is to go and play around with AT&T’s data usage calculator.
Wi-Fi Hotspot Network
If you have AT&T internet or any of their cell phone plans, then you also get access to AT&T Hotspots.
These are Wi-Fi networks that you exist in public places like coffee shops, airports, and restaurants nationwide.
If you connect to a Hotspot, it will not count against your data. Which is the reason they are so good.
AT&T Wireless Plans
Here is all Verizon Wireless plans.
|Plan||*Pricing (5+ Lines)||Pricing (4 Lines)||Pricing (3 Lines)||Pricing (2 Lines)||Pricing (1 Line)|
|AT&T Unlimted Started Plan||$150/mo. ($30 per line)||$140/mo. ($35 per line)||$135/mo. ($45 per line)||$120/mo. ($60 per line)||$65 /mo.|
|AT&T Unlitmited Extra Plan||$175/mo. ($35 per line)||$160/mo. ($40 per line)||$150/mo. ($50 per line)||$130/mo. ($65 per line)||$75 /mo.|
|AT&T Unlimited Premum Plan||$225/mo. ($45 per line)||$200/mo. ($50 per line)||$180/mo. ($60 per line)||$150/mo. ($75 per line)||$85 /mo.|
|AT&T 4GB Plan||$200/mo. ($40 per line)||$160/mo. ($40 per line)||$120/mo. ($40 per line)||$90/mo. ($45 per line)||$50/mo.|
|AT&T Value Plus Plan||N/A||N/A||N/A||N/A||$50/mo.|
If you want to learn more about each plan, read our article on Verizon Wireless. There we will go over what plans are best for different circumstances.
AT&T Customer Service & Customer Satisfaction
AT&T’s customer service is considered good. But that is ONLY when you compare it to other internet providers.
From my experience, the AT&T live chat is best for simple questions, but if you want to know something more complex, it’s best to call them.
As for customer satisfaction, AT&T scored pretty well. Scoring 69 out of 100 on the 2022 American Customer Satisfaction Index (ACSI).  Making it the third best broadband provider in the US after Verizon and T-Mobile.
AT&T vs. The Competition
Here is how AT&T compares to other internet providers.
AT&T Internet vs. Spectrum Internet
If you have access to AT&T Fiber, get it. It’s generally faster and cheaper compared to Spectrums cable internet.
That said, if you only have access to AT&T Internet (the branding for their none fiber internet) you should probably get Spectrum.
This is because Spectrum’s internet is usually faster and cheaper compared to AT&T’s none fiber options.
By the way, Spectrum uses cable internet for plans that aren’t their gigabit plan.
AT&T Internet vs. Xfinity Internet
You can say the same about Xfinity internet, as with Spectrum internet.
If you have access to AT&T Fiber, get it. It’s usually faster and cheaper compared to Xfinity’s internet. Especially after the price increase that Xfinity has after 12-24 months.
But again, if you only have access to AT&T none fiber internet, then Xfinity is probably better.
This is particularly the case if you also plan to get a TV and/or voice service. Because Xfinity has some great bundles.
AT&T Internet FAQ
Here are some frequently asked questions about AT&T’s internet.
What’s the best router to get with AT&T?
Because it’s fast, has a great range, and good features – all for a good price. That being said, what router is best for you will depend.
For a more in-depth guide, read our article on the best routers for AT&T internet.
How can I cancel my AT&T Internet?
To cancel your AT&T internet, you just need to call AT&T and say that you want to cancel. You could also do it online from your account or even in the live chat.
To learn more, read our article on how to cancel AT&T services.
Why is my AT&T Internet slow?
First, you need to consider your internet plan. Because if you pay for a slow internet plan, your internet will be slow.
But if you pay for a faster plan and don’t get what you’re paying for, check out our guide on how to fix slow AT&T internet.
Which is the best AT&T internet plan?
Which internet plan is best for you depends on how many people will use the internet and what they will do on it.
If you stream a lot of movies in high quality, then you need more internet. While if you mostly browse the web and send some emails, you don’t need much.
From our testing, we recommend about 50 Mbps per user for normal usage. So a family of 5 should only need the Internet 300 plan.
Bottom Line – Should You Get AT&T Internet?
In my experience, AT&T Fiber is one of the best internet options in the US. Providing fast and symmetrical (same download and upload) internet speed for a fair price.
AT&T none fiber plans do, however, vary a lot in quality. From offering as little as 5 Mbps for the ridiculous price of $55/mo. To the more reasonable 100 Mbps for the same $55/mo.
So your best bet is to check what is available for you and decide based on that.