CenturyLink only has one CenturyLink Home Phone plan, and the price varies across the country.
I’ve been doing some research into the CenturyLink landline service. While the amount of information available online is limited, I’m ready to provide you with the following in this definitive guide:
- The pros and cons
- The plan and pricing
- International calling
- Availability for CenturyLink
- Extra fees and clauses
- Bundling with Internet and TV
- How to get started
Shall we begin?
CenturyLink Home Phone Pros & Cons
Here are the highlights and drawbacks to CenturyLink’s Home Phone service.
- Unlimited free calling in the US and Canada
- Reduced rates to Mexico and other Latin American countries are available
- CenturyLink Home Phone includes plenty of features such as call waiting, caller ID, voicemail
- It’s possible to bundle CenturyLink Home Phone with Internet and save money
- You can also bundle DirecTV with Home Phone and Internet but this does not save further money
- It’s not possible to get a quote without contacting CenturyLink directly
- Only one Home Phone plan is available
- There are no specific Home Phone deals
CenturyLink Home Phone Unlimited Plan & Pricing
The one and only CenturyLink Home Phone plan you can get at the moment is Home Phone Unlimited. It allows you a number of good features and for a reasonable price, depending on which location you live in.
We’ll cover those features in another section, but for now, the price: well actually, it varies. CenturyLink doesn’t list the prices for their Home Phone plans on the website, you’ll need to reach out to them directly to get a quote for the area you live.
The reason for this is the price varies a lot from state to state. Plus, there could be other costs incurred from setting up for your location.
Nonetheless, with whatever price you pay, you’ll get unlimited calling minutes in the US and Canada .
The only price CenturyLink does give in regards to its pricing for Home Phone is if you bundle it with the internet. The starting bundle price is $90 for the entry level internet plan and a landline service.
If we subtract the price of that internet plan at $50 , we’re left with $40, giving us an indicator of how much the Home Phone Unlimited Plan might cost. However, it’s likely to actually cost a little more than that as the bundle is supposed to save customers money.
To find out once and for all, I spoke to CenturyLink and inputted a random address to get a quote. Here’s the result:
Another aspect to note is that there is no minimum contract for the Home Phone Unlimited plan. You can sign up for just one month if you want to.
As you can see, the price is $50 per month in Nevada.
When it comes to CenturyLink international calling, you have two options: pay per minute, or take up the Century Calling Plan.
The former is better for those who won’t be making too many calls internationally. However, if you’re going to call a lot, the Century Calling Plan could save you money.
Again, there is no way to get the price of this without speaking to the CenturyLink support team. So if you’re planning on making a lot of international calls, we recommend doing that.
The team will be able to tell you whether your proposed usage justifies the plan or whether you’d be better off sticking with the pay-per-minute option.
CenturyLink Home Phone Features
You may be able to get some or all of the following features with your CenturyLink Home Phone plan:
- Simultaneous Ring NRG: This cool feature allows you to share your number and your plan with a number of different devices. This could be multiple home phones in the same house, and sometimes you can even forward your calls to your mobile for when you’re away from home .
- Voicemail: If you’re not able to get to the phone, the person calling will be able to leave a voice message that you can pick up in your own time. There will also be an option to call the person straight back when you’ve heard the message in case you didn’t catch their number.
- Safety: Your landline service will know your exact location. So, in an emergency, first responders will be able to get right to you.
- Anonymous call rejection: You can have your CenturyLink landline set up to block all calls from withheld numbers. This is a great way to block out spam callers, but use it with caution. Sometimes, someone important could be trying to reach you in this way.
- Call waiting ID: If you’re on a call or away from home, your home phone could tell you who’s been trying to call you. The voicemail assistant will ask the caller to say their name, then you can hear it back and decide whether you want to take the call or call them back.
- Speed call: Set up a bunch of your favorite contacts that can be called at the touch of a button. Speed dial allows you to assign single numbers on your phone to particular phone numbers so that you don’t have to type in the whole thing each time.
- 3-way calling: Some CenturyLink home phones will allow users to add another caller into their call. If you want to talk to two friends in two locations at the same time, this will be the perfect feature for you.
It should be noted that not all of these features will be available in every CenturyLink market. From area to area, this list will vary.
CenturyLink Home Phone Availability
Nowadays, CenturyLink’s Home Phone service is only available in 15 states in the US. You can view them on the map below.
You might be wondering why there’s such a big gap between the main area of coverage in the west and Florida. That’s because many of the states were taken over by Brightspeed very recently. You can find out more about their availability here.
By the way, if you live in one of the states highlighted above, it doesn’t necessarily mean you’ll be able to get a CenturyLink Home Phone plan. It’s only available in selected parts of these states, but it should cover most of the cities within them at least.
The one surefire way to find out if you can get a CenturyLink Home Phone plan is to reach out to them. You can either do that through the live chat on their website here or give them a call on 800 244 1111.
Extra Clauses and Fees with CenturyLink Home Phone
Here’s a look at some of the fees and contract clauses you’re going to want to consider before you take up your new CenturyLink Home Phone plan:
- Monthly minutes could be capped at 5000: CenturyLink says its Home Phone plan is unlimited, but this is technically not the case. You might have to pay more if you exceed 5000 minutes per month, but you’d have to put some serious work in to get to that figure.
- Installation fee: You could be billed a one time fee of $125 to get your CenturyLink landline up and running.
- Additional taxes, fees and surcharges: None of the prices quoted by CenturyLink include taxes, which vary from state to state. You’ll also need to pay a CTL fee of up to $3 per month per line. These include state cost recovery fees.
Bundling Your CenturyLink Home Phone, Internet and TV
If you’re in the market for more than one CenturyLink service, you could save some money by taking it up under the same name. Here’s a look at the kinds of bundles you can expect with CenturyLink involving their Home Phone service:
|Price per month (varies by area)
|Fiber 200 and Home Phone Unlimited
|Entry level fiber plan and unlimited home phone minutes in the US and Canada
|Fiber 940 and Home Phone Unlimited
|Fastest fiber plan and unlimited home phone minutes in the US and Canada
|Simply Unlimited and Home Phone Unlimited
|Internet for non-Fiber homes and unlimited home phone minutes in the US and Canada plus any DirecTV package
|Fiber 200, Home Phone and DirecTV
|Entry level fiber plan and unlimited home phone minutes in the US and Canada plus any DirecTV package
|Fiber 940, Home Phone and DirecTV
|Fastest fiber plan and unlimited home phone minutes in the US and Canada plus any DirecTV package
|Simply Unlimited, Home Phone and DirecTV
|Internet for non-Fiber homes and unlimited home phone minutes in the US and Canada plus any DirecTV package
*The reason the internet speed range is so drastic here is that CenturyLink will simply put you on as fast a speed as possible under this plan. The more rural an area you live in, the slower your speed is likely to be.
Why would you get Simply Unlimited over Fiber? That’s to do with availability. Fiber is only available in a few cities across the CenturyLink coverage map. To find out more about that, check out our guide to CenturyLink Fiber.
A word on DirecTV, too. Of course, this is actually an AT&T service, not CenturyLink. However, they are official partners. So, you can bundle DirecTV with any of your CenturyLink services.
Unfortunately, this will not save you any money. You’ll simply pay the price of the DirecTV package plus the price of the CenturyLink Home Phone plan or CenturyLink Internet and Home Phone bundle.
However, it does make your billing easier and simplifies any support you might need. You’ll only have to answer to one company (CenturyLink) rather than two.
Here’s a look at those DirecTV plans and prices:
|Max price per month(Stream/Satellite)
|Number of Channels (Stream/Satellite)
|What You Get
|All the best basic channels
|Entertainment plus loads of sports and more
|Choice plus movie channels
|Everything you could want, including HBO Max, SHOWTIME, STARZ etc.
You can find out more about the partnership between DirecTV and CenturyLink, plus any other TV services CenturyLink has to offer, here.
How to Sign Up for CenturyLink Home Phone
If you’ve read this article and feel like CenturyLink’s landline service is the right option for you (and if you’ve found out that you can get it), there’s only one way to sign up: by contacting CenturyLink.
As you may already know, CenturyLink doesn’t have any physical stores so the only ways to get hold of them are as follows:
- Via live chat: Perhaps the easiest way to order your CenturyLink Home Phone plan is via the live chat on the support page of the website. They’ll be able to get you set up there and then, then send out all the hardware to you.
- Over the phone: If you prefer, you can give CenturyLink a call during office hours at 800 244 1111. Just be aware that you might have to wait a while for them to pick up during busier times.
If it’s CenturyLink Internet you’re after, you can actually order it online. To do this, just head over to the website and select the plan you’re after then proceed with the instructions on the screen.
CenturyLink Home Phone FAQ
Here are the most commonly asked questions about CenturyLink Home Phone outside of what we’ve already looked at today.
Can I have multiple phones in the same house on this plan?
There’s a neat feature available in some territories called Simultaneous Ring NRG which allows you to share your plan (and therefore your number) with multiple home phones, and sometimes even with mobile phones outside of the house.
You’ll need to check with CenturyLink to find out if this feature is available in your area and if so, to what extent it will work.
Does CenturyLink plan to continue its Home Phone service indefinitely?
There are rumors around that some internet service providers will be scrapping their home phone services in time to come. We can understand why considering the decreasing popularity of landlines as a whole, while everyone moves to wireless.
At this stage in time, however, there are no plans from CenturyLink to discontinue their own Home Phone service. So, you’re good to go ahead and sign up if you like the sound of it.
Wrapping Up on CenturyLink Home Phone
Even though there isn’t much choice when it comes to CenturyLink Home Phone plans, it still seems like a pretty good service. Being able to get unlimited calls for around $50 per month isn’t bad value at all.
However, you might want to pick a plan that’s better suited to you. You might be able to save some money without an unlimited calling plan. For example, AT&T’s landline services start at just $41 per month.