I compiled information from various Verizon service pages and other sources into this guide.
You’ll find information on various Verizon Business products like:
- Pros and cons
- Internet plans
- Value-added services
- Customer service
- How it does versus competitors
Keep reading to learn more.
Verizon Business Pros and Cons
Pros and cons of Verizon Business products include:
- Fios will give you a 100% fiber-optic connection
- More availability in rural areas for Verizon 5G and 4G services
- Large selection of cellular and business internet plans
- A+ Better Business Bureau (BBB) rating 
- 30-day money-back guarantee: when on a term-agreement
- Best for small (1–20 employees) or medium (21–499 employees) sized business
- Limited availability for fiber internet
- A bit expensive
- 1.13 customer service rating from the BBB
No prices throughout this guide will include taxes or other fees. I wrote a piece covering some of Verizon’s hidden fees that you may want to explore. Many of these plans also include the Auto Pay discount.
I’ll cover this discount in a bit.
All plans with a 2-year term agreement will have an early termination fee. You’ll need to pay 35% of your base monthly unexpired terms when canceling early.
Verizon Business Internet Plans and Pricing
Verizon offers these types of business internet plans that include:
- Fiber optic
- 4G LTE
Each offers different perks, which I’ll cover throughout the following sections.
Verizon Fios Business Internet
Here are plans you’ll find with Verizon Business Fios internet:
|Fios 100 Mbps||$69/mo.||100/100 Mbps|
|Fios 200 Mbps||$79.99/mo.||200/200 Mbps|
|Fios 300 Mbps||$99/mo.||300/300 Mbps|
|Fios 400 Mbps||$99/mo.||400/400 Mbps|
|Fios 940/800 Mbps||$249/mo.||940/800 Mbps|
Verizon Fios business internet plans.
Small and medium businesses will benefit the most from these plans. Because they provide more stability than cable internet. Since they use fiber optic cables.
What makes fiber optic connections unique?
It supports high bandwidth levels and is immune to electromagnetic interference (EMI). The former means that fiber travels faster for longer distances without interruptions. These shorter distances result in quicker download and upload times.
Electromagnetic inductions or other outside electrical noise can cause EMI . These interruptions lead to crosstalk that causes interruptions in internet connections. Fiber cables don’t produce these signals.
These cables are also immune to outside electrical noise.
No matter the Fios business plan you choose, Verizon will give you a $1,500 credit to buy you out of your current internet plan.
And you get a 2-year price guarantee. That means Verizon won’t suddenly change the price of their plans on you.
Almost all plans have synonymous internet speeds. That means equal download and upload speeds. The only difference is with the 940/800 Mbps plan.
800 Mbps can still support many online tasks. For starters, you can upload a 1 terabyte (TB) folder in 3 hours if no one else occupies bandwidth.
5G Business Internet Plans & Pricing
Verizon’s 5G business internet plan works best for providing high speed internet to small and medium businesses that can’t access business Fios. 5G internet plans they offer include:
Verizon 5G internet plans.
This internet works great as a primary and backup internet source for anyone who requires higher-bandwidth tasks. Like downloading files.
I can’t say the same for upload speeds. Since Verizon has no information on this.
New Verizon Business customers can save $80 a month when pairing Verizon 5G with a Verizon Unlimited mobile plan. You must have at least one line with the Business Unlimited Pro 2.0 plan.
And you can get the first month of the 200 and 400 Mbps plans for free.
Verizon doesn’t specify the upload speeds for business internet. They only have a vague statement stating, “you may see lower upload or equal upload speed.”
Here’s my favorite part of this plan:
You get a 10-year price guarantee without contracts. That means no early termination fees, and you don’t have to worry about price fluctuations.
Verizon LTE Business Internet
Verizon’s 4G LTE works best for rural work sites, mobile sites, and branch offices. Pricing and speeds for these plans include the following:
|Plan||Pricing||Premium Network Access Data|
|(Up to) 10 Mbps||$69/mo.||25 GB|
|(Up to) 25 Mbps||$99/mo.||50 GB|
|(Up to) 50 Mbps||$199/mo.||150 GB|
Verizon LTE business internet plans.
The 25 Mbps plan gives you a 2-year price guarantee and one month of service free. The 50 Mbps plan has a 3-year. And the 10 Mbps plan gives you a 1-year guarantee.
All plans come with a 300 GB data cap. Once you surpass this data, you’ll have to pay $10 per 5 GB of data Verizon adds to your account. This data allowance doesn’t give you much leeway.
You could watch over 360 hours of content with that bandwidth cap.
You can also use LTE internet in a home office in a rural area. Or as a backup internet. I recommend the latter if you’re in an area with 5G or fiber internet.
Otherwise, you’ll have sluggish internet speeds.
Verizon doesn’t specify the upload speeds for these plans. They only say, “upload speeds may be the same or lower than the download speed.”
And you could see lower speeds if you surpass the premium network access cap. Because once you pass this cap, you’ll see congested internet speeds when many people use Verizon simultaneously.
Like during rush hour.
Verizon Business Mobile Plans and Pricing
Verizon Business mobile plans have some of the widest availability among other mobile providers. Packages for the business cellular plans include:
|Tier||* Pricing (5+ Lines)||Pricing (4 Lines)||Pricing (3 Lines)||Pricing (2 Lines)||Pricing (1 Line)|
|Business Unlimited Start 2.0||$150+/mo. ($30 per line)||$140/mo. ($35 per line)||$135/mo. ($45 per line)||$120/mo. ($60 per line)||$70/mo. per line|
|Business Unlimited Plus 2.0||$175+/mo. ($35 per line)||$180/mo. ($45 per line)||$150/mo. ($50 per line)||$130/mo. ($65 per line)||$80/mo. per line|
|Business Unlimited Pro 2.0||$225+/mo. ($45 per line)||$240/mo. ($60 per line)||$210/mo. ($70 per line)||$160/mo. ($80 per line)||$95/mo. per line|
Verizon Business mobile service plans.
All plans come with 5G Nationwide or 4G LTE, unlimited Mobile Hotspot data, and limitless talk and text.
And there’s a spam blocker filter.
The Unlimited Plus and Pro come with the following:
- Ultra Wideband: 10x faster internet speeds than 5G Nationwide
- Business Mobile Secure: notifies you when connecting to unsecured Wi-Fi and offers Tech Support
Unlimited Pro gives you unlimited Premium Network Access. Meanwhile, Plus gives you 100 GB of this data type.
Premium Network Access data gives you congestion-free data. When in an area with many people, you won’t experience throttled data speeds.
Verizon gives businesses a nice tool to make account management easier. The My Verizon For Business app.
You can download the My Verizon For Business mobile app to do the following:
- Upgrade or purchase accessories and equipment
- Keep track of your mobile data usage
- Review and pay your bills
- Manage your team’s schedules
Check out whether you want this app. It’s worth considering due to all of the features.
Verizon Business TV Plans and Pricing
You can get these fiber optic business television plans with Verizon:
|Plan||Pricing||Number of Channels||Number of HD Channels|
Verizon Fios business TV plans.
These television plans work best for restaurants and bars, waiting rooms, or break rooms.
Every plan comes with a number of popular channels like:
|HLN||The CW||MSNBC||Comedy Central|
Popular channels Verizon Fios business TV plans have.
Verizon lists all of its channels on its website. Channel will vary by city and state. So I recommend using their channel lineup tool to enter your ZIP code and see the business channels by plan.
You can purchase additional channels to target specific guests. Here are examples of what you can get:
- Sports packages: like Sports Pass or the NBA League Pass
- Channels in various languages: like Mandarin and Vietnamese
- Premium channels: HBO Max, CINEMAX, SHOWTIME, STARZ, and EPIX
- On Demand and Pay Per View: over 70,000 titles
- Music channels: over 50 digital audio channels for $34.99 a month
And Verizon lets you rent DVRs. They come in 3 variations (single-room, Enhanced, and Premium) and have different perks.
I’ve covered the DVR differences in the residential television plan overview.
Verizon Business Phone Plans and Pricing
Verizon offers voice over internet protocol (VoIP) calling services for businesses that include the following plans:
|1–10 VoIP Lines||$35/mo.|
|20+ VoIP Lines||$25/mo.|
|11–20 VoIP Lines||$30/mo.|
Verizon landline service plans.
All of these plans require a 1-year agreement.
You’ll have unlimited nationwide calling. And no long distance charges when calling Puerto Rico and the US Virgin Islands.
These VoIP plans are great for small and medium sized businesses. It comes with over 30 calling features.
Several features you’ll find include call redialing, voicemail to email, call history, and music on hold.
To keep your current standard phone, you’ll need an Analog Converter. It converts digital signals into analog ones. It’s essential for Verizon’s VoIP services to work.
Verizon Business Add-ons
Verizon Business mobile add-ons include:
|Total Mobile Protection for Business||$11.40/mo. per line||24/7 tech. support, same-day replacement device delivery, and laptop health checkups|
|Total Equipment Coverage (TEC)||$16/mo. per line||Battery replacement, $29 cracked screen repairs, and next-day replacements|
|Extended Warranty||$4.15/mo. per line||Post-warranty coverage and battery replacements|
|Verizon Protect Business||$20/mo. per line||Everything other add-ons include (except the warranty)|
|Wireless Phone Protection||$7.25/mo. per line||Same as TEC, but without the battery replacement|
|Merchant Services||Call to request quote||Credit card processing for point of sales (POS) systems|
|Wireless Router||$299.99 (one time) + $15/mo.||NA|
|VoIP Phone Equipment||$85||Analog converter|
Verizon cellular plan add-ons.
Or you can get mobile hotspot plans for other devices. These plans include:
|Plan||Pricing||Premium Network Access||Streamable Resolution|
|Business Unlimited Tablet Start||$30/mo.||NA||480p|
|Business Unlimited Tablet Pro||$40/mo.||35 GB||1080p|
|Business Unlimited Plus Data Device||$45/mo.||60 GB||4K w/ Ultra Wideband|
|Business Unlimited Pro Data Device||$75/mo.||100 GB||4K w/ Ultra Wideband|
Verizon Business unlimited data plans for other devices.
These mobile data plans give you Ultra Wideband data (except Tablet Start).
These plans work great for anyone working on tablets or laptops away from home.
Examples could include using tablets as mobile point of sale (POS) at conventions. Or working away from home.
Devices that you can use for Verizon’s data plan include:
- Verizon Jetpack devices
- Notebooks and netbooks
- Mobile broadband routers
If you have a device not listed, you may want to contact Verizon’s customer service and ask them whether they support it.
Verizon Business Bundles
Verizon Business bundles that you’ll find include these plans:
|Internet + Voice||$79.99/mo.||200/200 Mbps|
|Internet + Voice||$99/mo.||400/400 Mbps|
|Internet + Voice||$249/mo.||940/800 Mbps|
Verizon Business Internet and landline bundles.
When bundling Fios Business Voice and Internet, you’ll save $10 monthly on VoIP lines compared to getting VoIP-only plans.
These plans include 1 VoIP line and require a 2-year term agreement.
Verizon Business Customer Service
You can reach Verizon Business customer service Monday through Friday 8:30 am–6:00 pm by calling these numbers:
Or chat with them via Verizon’s live chat feature by visiting Verizon.com/business/support/contact-us.
Verizon Business technical support is available anytime. Reach them by calling 800-837-4966.
Verizon Business Deals
Subscribers to Verizon Business Unlimited Pro 2.0 mobile plans get a 50% discount on Tablet Pro plans. Bringing your own device can also give you bill credits based on your chosen plan.
Credits by plan include:
- Business Unlimited Start: $300
- Business Unlimited Plus: $350
- Business Unlimited Pro: $450
The amount of Verizon account credit you’ll get depends on your phone’s model and the provider it’s from.
Enabling Verizon’s automatic payment and paperless billing features on your account will give you a $5 monthly discount.
Active military personnel and veterans can get a $10 monthly discount for the 940/800 Mbps internet. Or you can get $5 off your monthly bill for the 500/500 Mbps plan .
New Verizon Business customers who subscribe to a business Fios plan can get a $100 discount on their bill.
Here are additional deals you can find on Verizon’s phones and services.
Verizon Business Internet Availability
Verizon Fios business TV and internet are available in the following states and cities:
- New York
- New Jersey
- Washington D.C.
- Rhode Island
Meanwhile, you can get Verizon 4G LTE and 5G Nationwide in every state.
You can find business 5G Ultra Wideband in 37 states that include:
|Georgia||Florida||North Dakota||South Dakota|
|New York||Washington DC||Delaware||New Jersey|
I have a Verizon Business coverage map in a separate piece. Check it out.
You should also check Verizon’s coverage map before getting any of their services. They can change their availability at any time.
Verizon Business vs. The Competitors
I’ll compare Verizon’s business products to that of the following competitors:
The sections will detail which companies win what categories.
Verizon Business vs. Comcast Business
Comcast Internet wins at providing the fastest business internet (10 Gbps), has backup 4G LTE internet, and has broader availability throughout the U.S.
But Comcast Business doesn’t have a mobile service.
So if you need a cellular plan for your employees, Verizon wins. And despite my unpleasant experience with Verizon’s customer service, it still beats Comcast’s customer service.
For context, based on my experience, Verizon’s customer service ignored my questions. No matter how thorough I was with my questions.
But everyone’s experiences will vary. You may find pleasant Verizon customer service agents who can help you with any issue.
Verizon Business vs. AT&T Business
AT&T business fiber has more availability than Verizon Fios and offers much higher speeds with their 2 Gig and 5 Gig plans. Moreover, AT&T charges less for their internet plans.
Both providers offer symmetric internet speeds. But one of them doesn’t offer fiber optic TV services.
That’s AT&T. If you want business TV, internet, and voice, you’re best off getting Verizon to simplify your billing.
Regarding mobile plans, Verizon has more 4G coverage and higher mid-band 5G speeds. So it works better for businesses in remote work sites.
But AT&T business mobile plans charge a bit less per line.
Verizon Business vs. T-Mobile Business
T-Mobile’s cellular business plans cost less per line (6+ lines) and have faster speeds . Once their partnership with Starlink goes through, they’ll have more coverage in rural areas.
But Verizon allows you to bundle 5G in-business internet and their mobile plans.
Moreover, Verizon offers business fiber optic internet, TV, and landline plans.
While Verizon doesn’t provide the best mobile service, they surpass T-Mobile in every other business service category.
FAQ: Verizon Business
Keep reading to find commonly asked questions about Verizon’s business plans.
What Is the Benefit of Getting Verizon Business?
Verizon Fios business plans give you fiber optic VoIP, television, and internet plans. That means fast and reliable internet. Their 5G and LTE mobile and in-business services have some of the most accessibility in the country.
How Do You Change a Verizon Personal Account to a Business Account?
Verizon requires you to contact their business customer service team at 800-899-4249 to convert your account.
How Many Phones Can You Have on a Verizon Business Account?
You can have up to 50 devices on a Verizon Business account [5 PDF link].
Verizon Communications has an A+ rating with the Better Business Bureau.
And for a good reason.
Their fiber optic internet provides everything small to medium-sized businesses could need. Equal download and upload speeds along with a stable connection. However, their competitors offer faster speeds.
Before you get your business internet, check out other business internet service providers.