Verizon Installation Guide – Self & Professional (Fios, TV, LTE, & Connect)

You can install most Verizon services yourself. However, with Fios, you may need professional installation if you don’t have an existing Optical Network Terminal. Read this guide to learn more about installing various Verizon services.

As a network enthusiast, I want optimal device connections with my service providers. So I compiled information about installing almost all of Verizon’s devices into this guide.

I’ll cover the following points to install your Verizon services:

Let’s set up your Verizon services.

Verizon Installation Fee

Verizon charges a $99 installation fee for homes with an Optical Network Terminal (ONT). You can waive this fee by buying your Verizon services online and installing your devices yourself.

I’ll cover self-installation in a bit.

You’ll have to schedule a professional installation if you require a new ONT. There’s no way you can install this device yourself.

Otherwise, if you don’t trust yourself installing Verizon devices, you can opt for a professional installation.

Professional Installation

If you choose this option (or must choose it to install an ONT), you’ll need to follow these steps to professionally install your Verizon services:

  • Schedule an appointment
  • Prepare your house or apartment
  • Let the technician work

Scheduled technician visits involve the technician connecting your ONT, troubleshooting any issues, and answering questions.

I’ll cover everything you should know in the following sections.

Step 1: How To Set up a Verizon Installation Appointment

You’ll set up a Verizon installation appointment when ordering your internet, TV, or home phone service.

You can manage your appointment, add a note to the technician, or reschedule through your My Verizon online account.

Or the My Fios mobile app.

Verizon will send you reminders about your appointment through communication preferences that you’ve enabled. For example, if you let Verizon text you updates, you’ll receive reminders as an SMS.

Step 2: Preparing Your Home

You will need to ensure the technician has a clear path to work. Areas that you’ll need to clear include:

  • Apartments: ensure they have access to the building’s central equipment room
  • Area where utilities enter your home
  • Spots you want Ethernet jacks installed
  • Around your TV: if you got Fios TV
  • Space around your computer

Then you’ll need to make sure you have someone who’s 18 and over available to watch over the entire installation.

While cleaning, find a grounded electrical outlet (3-pronged) that’s NOT tied to a switch.

It has to sit by where utilities would enter your home. You can always call Verizon and ask them how to identify where utilities enter your home.

Step 3: Let the Technician Do Their Thing

Upon arrival, the technician will talk to you and ask where you’ll use your devices. This helps them determine an optimal location for your Verizon router and ONT.

In some scenarios, they’ll need to drill holes in your wall to run Ethernet cables through your home. But they’ll consult with you first.

If you don’t already have a Verizon ONT installed, they’ll install a terminal where your utilities enter your home. Or inside a utility closet. Thus, they’ll need to run wires through your home.

In some scenarios, they may need to convert existing phone jacks to support Ethernet.

They’ll connect your router or Fios TV set-top box with an already installed ONT. From there, they’ll ensure your services work and answer any questions.

Before the technician leaves, have them test your internet speed.

Doing so ensures the installation went right. Because you won’t want to deal with having another technician come to your home later.

Verizon Fios Internet and TV Self Installation

When receiving your self-installation kit, check whether your Verizon Optical Network Terminal has power.

If it’s not on, ensure the coaxial and Ethernet cables aren’t loose in your ONT. Unplug both cables, then insert them again.

Still seeing issues? Then you’ll need to contact Verizon’s customer service.

Verizon Router Installation

You’ll need to install a router for Verizon TV and internet services. Follow these steps to install a Verizon router:

  1. Find an optimal location for your internet router
  2. Connect one end of the coax cable to your router and the other to your coaxial port
  3. Plug the AC adapter into your router then plug it into the wall
  4. Power on your Fios router by pressing the power button
  5. Pay attention to the LED light colors

You want almost every LED to emit a solid green glow.

The LAN Ethernet light can have a solid or flashing green light. The icon for this light usually looks like a trident.

If you’re installing Verizon Fios TV and internet in the same room, you’ll need to use a 2-way coaxial splitter. Connect the coaxial splitter IN part to your wall’s coaxial port.

Screw the coaxial cable from your router into one OUT port. Then connect your set-top box’s cable to the other OUT port.

Visit activate.Verizon.com to activate your Verizon router.

Log into your account and follow the prompts that appear on your screen.

Your router’s active.

Check the bottom of your router for the Wi-Fi network name and password. Then select that network on your device/s.

If you’re connecting a device with an Ethernet cable, it’s plug-and-play. That means you don’t have to adjust any settings.

How To Use Your Own Router With Verizon Fios

You can use your own router with Verizon Fios by following these steps:

  1. Find the WAN port on your Verizon router and disconnect the Ethernet cable from it
  2. Connect the cable to your new router’s Internet or WAN port
  3. Call 800-837-4966 to activate your ONT’s Ethernet port

Most ONTs’ Ethernet ports aren’t on by default. You’ll need to call Verizon and ask if they can activate it [1].

However, if you connect the Ethernet cable to your new router and notice it’s on, test to ensure your internet’s enabled. Then you won’t have to call Verizon.

Make sure that you use a router that’s compatible with Verizon Fios.

Verizon Fios TV Installation

Connect one end of a coaxial cable to your TV box. And the other to a coaxial outlet.

If you’ll use your TV box and router in the same room, use a coaxial splitter. I covered more information on this hardware in the previous section.

Plug your router into the wall. Then plug in an HDMI cable to connect your TV box to your television.

Power on your TV. You should see an activation screen.

If not, press the ‘Input’ button on your Fios Remote until the screen appears. Follow the on-screen instructions until it asks whether you want SD or HD.

Choose HD.

Verizon won’t charge you extra money for enabling high definition.

Your TV box will blink on and off for 5 minutes. That’s normal and means it’s working.

If you’re using a Fios One Mini, you can skip plugging it into a coaxial port. The One Mini uses Wi-Fi to connect your device, so it’s unnecessary.

But Wi-Fi’s often unreliable because of physical and wireless obstacles. So I recommend connecting it to your coaxial outlet via coaxial cable.

Anyway.

Connect the One Mini to your TV using an HDMI cable. Then plug it into your wall.

Turn on your television. Follow the same steps I mentioned about following the prompts on your TV.

Connect Your Verizon Fios TV Remote

Your Verizon TV remote already comes programmed with your set-top box. From there, you’ll need to follow one of two methods to program the Fios remote with your TV:

  • Use Verizon’s Guided Solutions Tool
  • Navigate through your TV’s menus

The former has you visit this link and follow a bunch of steps.

To do the latter, you’ll need to turn on your television and navigate through these settings on your set-top box:

Menu > Customer Support > Top Support Tools > Program Fios Remote > OK

Follow the prompts on your screen, then pull your hair out when it requires you to enter your TV’s remote code.

Actually, don’t do that. Because I have codes for every TV in the next section.

Verizon Remote Codes for P265 and P283 Remotes

Upon receiving a prompt to enter your TV manufacturer code, use the table below as a reference [2]:

ManufacturerCode
3M1
A.R. Systems2
Abex3
Acer4
Admiral5
Advent6
Adventura7
Aiko8
Aim9
Aiwa10
Akai11
Akiba12
Akura13
Alba14
Albatron15
Alleron16
Allstar17
America Action18
Ampro19
Amstrad20
Amtron21
Anam22
Anam National23
Anitech24
Anasonic25
AOC26
Apex27
Apex Digital28
Archos29
Aristona30
Asberg31
Astar32
Atlantic33
Audiosonic34
Audiobox35
Aventura36
Axion37
Basic Line38
Baur39
Beko40
Bell & Howell41
Benq42
Beon43
Bestar44
Blue Sky45
Boss46
BPL47
Bradford48
Brillian49
Brinkmann50
Brionvega51
Broksonic52
Bush53
byd:sign54
Candle55
Canon56
Carena57
Carnivale58
Carver59
Cascade60
Cathay61
CCE62
Celebrity63
Celera64
Centurion65
Changhong66
Citizen67
Clarion68
Clatronic69
Coby70
Colortyme71
Colt72
Comm Solutions73
Concerto74
Condor75
Contec76
Contec/Cony77
Craig78
Crosley79
Crown80
CTX81
Curtis82
Curtis Mathes83
CXC84
Cytron85
Daewoo86
Dansai87
Dawa88
Daytron89
Decca90
Dell91
Denon92
Desmet93
Diamant94
DiamondVision95
Dimensia96
Disney97
Dixi98
Dual99
Dumont100
Durabrand101
Dwin102
Dynatron103
Dynex104
Elki105
Elbe106
Electroband107
Electrograph108
Electrohome109
Element110
Elin111
Elite112
Emerson113
Envision114
Epson115
Erres116
Esa117
Euromann118
Europhon119
Exquisit120
Fidelity121
Finlux122
Firstline123
Fisher124
Flint125
Fraba126
Fujitsu127
Funai128
Futuretech129
Galaxis130
Gateway131
GE132
GEC133
Genexxa134
GFM135
Gibraltar136
Go Video137
Goldline138
Goldstar139
Goodmans140
GPX141
Gradiente142
Granada143
Grundig144
Grunpy145
Haier146
Hallmark147
Hannspree148
Hanseatic149
Hantarex150
Hantor151
Harley Davidson152
Harman/Kardon153
Harvard154
Harwood155
Havermy156
HCM157
Helios158
Hello Kitty159
Hewlett Packard160
HiLine161
Hinari162
Hisense163
Hitachi164
Hornyphone165
Humax167
Hypson168
Hyundai169
Iberia170
ICE171
Ilo172
IMA173
Imperial174
Indiana175
Infinity176
InFocus177
Initial178
Inno Hit179
Insignia180
Inteq181
Interfunk182
Intervision183
Irradio184
Isukai185
ITS186
ITV187
Janeil188
JBL189
JCPenney190
JCB191
Jensen192
JVC193
Kaisui194
Karcher195
Kawasho196
KEC197
Kendo198
Kenwood199
KLH200
Kloss Novabeam201
Kneissel202
Kolster203
Konka204
Korpel205
Kosmos206
Kreisen207
KTV208
Leyco209
LG210
Liesenkotter211
Lifetec212
Lloyd's213
Loewe214
Logik215
Luma216
Lumatron217
Luxman218
LXI219
MAG220
Magnasonic221
Magnavox222
Magnin223
Majestic224
Manesth225
Marantz226
Mark227
Matsui228
Matsushita229
Maxent230
Mediator231
Medion232
Megapower233
Megatron234
M-Electronic235
Memorex236
Mercury237
MGA238
Midland239
Minoka240
Mintek241
Minutz242
Mitsubishi243
Monivision244
Montgomery Ward245
Motorola246
MTC247
Multitech248
Multivision249
NAD250
NEC251
Neckermann252
NEI253
NET-TV254
Neufunk255
NewTech256
Nikkai257
Nikko258
Norcent259
Norwood Micro260
Novatronic261
NTC262
NuVision263
Okano264
Olevia265
Onwa266
Opera267
Oppo268
Optimus269
Optoma270
Optonica271
Orbit272
Orion273
Orline274
Osaki275
Otto Versand276
Palladium277
Panama278
Panasonic279
Panavision280
Penney281
Perdio282
Perfekt283
Philco284
Philips285
Philips Magnavox286
Phoenix287
Phonola288
Pilot289
Pioneer290
Planar291
Plantron292
Plexor293
Polaroid294
Portland295
Price Club296
Prima297
Princeton298
Prism299
Profitronic300
Proline301
Proscan302
Prosonic303
Proton304
Protron305
Proview306
Provision307
Proxima308
Pulsar309
Pye310
Pyle311
Quasar312
Quelle313
Radialva314
Radio Shack315
Radio Shack/Realistic316
Radiola317
Radiomarelli318
RadioShack319
Radiotone320
RCA321
Realistic322
Recor323
Redstar324
Reflex325
Revox326
R-Line327
Rosen328
Runco329
Sampo330
Samsung331
Sansui332
Sanyo333
SBR334
Sceptre335
Schneider336
Scotch337
Scott338
Sears339
SEG340
SEI341
Sharp342
Sheng Chia343
Siarem344
Sierra345
Signature346
SIM2 Multimedia347
Simpson348
Sinudyne349
Sonoko350
Sontec351
Sony352
Soundesign353
Soundwave354
SOYO355
Squareview356
SSS357
Standard358
Starlite359
Strato360
Studio Experience361
SunBriteTV362
Sunstar363
Sunwood364
Superscan365
Supersonic366
SuperTech367
Supre-Macy368
Supreme369
SVA370
Sylvania371
Symphonic372
Syntax373
Syntax-Brillian374
Tandy375
Tatung376
Teac377
Technics378
Techview379
Techwood380
Teknika381
Telecaption382
Telecor383
Telefunken384
Telegazi385
Telemeister386
Telesonic387
Telestar388
Teletech389
Tensai390
Thomas391
Thomson392
Thorn393
TMK394
TNCi395
Tokai396
Toshiba397
Totevision398
Trans Continents399
Triumph400
Trutech401
TVS402
Uher403
Ultravox404
Unic Line405
Universal406
Universum407
Univox408
V Inc.409
Vector Research410
Venturer411
Vestel412
Vexa413
Victor414
VideoSystem415
Vidikron416
Vidtech417
Viewsonic418
Viking419
Viore420
Visco421
Vision422
Vito423
Vizio424
Vortec425
Voxson426
Waltham427
Wards428
Watson429
Waycon430
Wega431
Weltblick432
Westinghouse433
White Westinghouse434
Xrypton435
Yamaha436
Yamishi437
Yokan438
Yoko439
Zenith440

Fios remote codes.

Verizon 5G Home Internet Installation

Scan the QR code included in your self-installation kit. Then tap ‘Begin Setup.’

Allow Verizon to use your phone’s camera to use the augmented reality (AR) tool.

This tool helps you find the nearest 5G tower.

Follow the arrows until finding a window or wall with a clear view of the antenna. Ensure this spot’s near a plug outlet and away from a place with a lot of moisture (like your bathroom).

Connect the AC adapter to your router and plug it into your wall outlet.

You’ll see a blinking white light. This means it’s booting up. And once you see a blue LED, it’s ready to pair with your phone.

If you’re using the My Verizon app, it’ll begin synching with the app. Download the app if you want to make the installation process easier. Tap ‘Continue’ on your phone and wait for it to pair.

Move the router to different positions on your wall or window. Do this until a green light appears in the upper-right corner of your device.

The LED signifies a good signal. Ensure you hover the router above each spot for a couple of seconds to test your device.

Clean your wall or window, attach the mounting bracket, then mount your router.

If you’re like me and need visual instructions, Verizon has a decent video on installing your 5G Home Internet router:

You’ll need to pause the video a lot when following along.

Once you install your device, test your internet speed.

Verizon 4G LTE Home Internet Installation

Use your phone’s camera to scan the QR code on the top of the self-install kit inside your router’s box.

If you can’t scan the QR code, copy and paste myVerizon.Verizon.com/ltehomesetup into your browser’s address bar.

Tap or click ‘Begin.’

Place your 4G LTE router near a window and press ‘Confirm location.’

Now connect the AC adapter to your router, plug it into the wall, and wait until your router emits blue light. That means your router has power.

Wait (at max.) 45 seconds for the light to turn solid green. This LED indicator shows you have an excellent LTE signal.

If you see solid red, you have a poor signal. Otherwise, flashing red lights mean you have no SIM card or a Wi-Fi error.

Verizon has an excellent chart showcasing each LED light and its meaning on their website.

Once the text ‘Success’ on your web page, log into your My Verizon account and tinker with your Wi-Fi settings.

Verizon Connect Installation

To install your Verizon Connect dash cameras, you’ll need to first get your vehicle ready by following these steps:

  1. Park in an area with good Verizon network coverage
  2. Turn off your car
  3. Install a vehicle tracker
  4. * Ensure your car window has a temperature of 50°F to 80°F (10–26°C)
  5. ** Park on a flat surface with 25 yards (23 meters) of clear space ahead

* These temperatures ensure the camera’s adhesive sticks to your window.

** Helps you accurately calibrate your Connect.

Download the Spotlight, Reveal Hardware, or the Integrated Video app and log in with your Verizon Connect credentials. Find the button on your app to add a new camera.

The app will ask you to take a picture of your camera’s barcode. Do this.

Connect your camera to a power source. On heavy trucks, connect it to a 9-pin connector. Regular vehicles require you to find your car’s OBD-II port. I’ll cover this in the next section.

If you ordered an SD card, remove the side panel and install it. Verizon has visual instructions based on your chosen camera to help you remove the right object.

Mount your camera, adjust it to face the road, and lock it. That way, the camera doesn’t move while driving.

Hum by Verizon Installation

You’ll first need to download the Hum mobile app to install a Hum device in your car. Sign in to your Verizon account and follow the steps your app presents.

Turn off your car and locate the OBD-II port.

If you don’t know how to find this port, select your make, model, year, and body type on this page. Can’t find your vehicle? Call 800-711-5800. A customer service team member will help you locate it.

After locating this port, plug your device into it and listen for a beep. The sound means you have a successful installation.

FAQ: Verizon Installation

Check out these commonly asked questions about installing Verizon services in your home.

How Long Does Verizon Installation Take

It will take 4–6 hours to install your Verizon services [3]. After the installation technician arrives at your home.

How To Reschedule Verizon Installation?

You can reschedule your Verizon installation by logging into your My Verizon account. Or you can access your installation appointment information on your My Fios mobile app dashboard.

Do You Tip the Verizon Installation Person?

Tip the Verizon installation person at your discretion. If you want to, ask whether they would get in trouble for accepting tips. Because many companies have policies that prohibit their team members from accepting tips.

Conclusion

Verizon service installation doesn’t require many steps. With most services, you can install the devices yourself. However, when it comes to Fios TV or internet, you’ll need a technician if your home doesn’t already have an ONT.

If you’ve found a Verizon service that you didn’t know about earlier, check out everything they offer.

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