Xfinity sometimes gives existing customers deals for upgrading their plans. Or by performing specific tasks on their accounts. I’ll cover whether they have any current deals. And tips on how to save money on your current internet plan.
As an internet bargain hunter, I want to help myself (and others) get the most value. Thus, I’ve compiled information and existing knowledge.
To help you find the best deals with Xfinity, you’ll find these details:
Let’s get you cheaper internet.
Best Xfinity Packages & Price for Existing Customers
Here are the best Xfinity internet packages you may want to switch to:
|Plan||Speeds (Mbps)||* Price (per month)|
|Internet Essentials Plus||100/15||$29.95/mo|
|Performance (Connect More)||100/10||$40/mo|
|Choice Double Play||300/10||$54.99/mo|
This table compares different Xfinity internet plans and deals for existing customers.
* These prices don’t account for factors like:
- State and local taxes
- Other hidden fees
- Prices after your term agreement ends
They also already include the $10 discount you get from enabling the Paperless Billing and Auto Pay features.
Best Xfinity Deals & Plans for Existing Customers
In the following sections, I’ll cover these details about each of the best plans for existing customers:
- How many users (or devices) the speeds can support
- Internet speeds to expect
- How to optimize your plan
Let’s explore some recommendations.
1: Internet Essentials: Best for Low-Income Households
The Comcast Xfinity Internet plan offers qualifying low-income homes 50 Mbps download and 10 Mbps upload speeds for $9.95 per month. It works best for single-user households.
Or homes with a couple of light internet users.
If you have four or fewer devices simultaneously on the internet, you can upgrade to Internet Essentials Plus. You’ll get 100/10 Mbps (download/upload) for $29.95 per month.
But you’ll need to meet at least one of Xfinity’s criteria to use this plan. These include:
- Received the Federal Pell Grant this year
- And more
You who live in Tribal Lands can also qualify by meeting any of the above requirements. You can also qualify for participation in programs like Tribal TANF, Bureau of Indian Affairs General Assistance, and more.
You don’t get the Flex TV Box with Internet Essentials. But you still get access to the millions of Xfinity WiFI hotspots throughout the U.S. And you can get a decent laptop for $149.99.
Either a Dell or Chromebook. Both don’t offer the best specs, but they’re a means to provide affordable laptops to the population. They work well for basic tasks like web browsing, word processing, and reading emails.
See if you qualify for the Affordable Connectivity Program (ACP) credit. It’s a free $30 toward your internet or cellular data plan ($75 for those living in qualifying Tribal Lands).
Type affordableconnectivity.gov/how-to-apply/ into your address bar to find the various ways to apply.
That credit would mean you get significantly discounted or free internet. I recommend at least applying. Worst case scenario, you don’t get the credit.
But at least you tried.
2: Connect More (Performance): Best for Homes With Under Five Light-Bandwidth Users
The Connect More/Performance internet-only plan gives you 100/10 Mbps internet speeds for $40 a month (during your term agreement). It’s a fantastic plan for households of under five light-bandwidth users.
After 12, 24, or 36 months, you’ll see a 40–53% increase in your bill. That’s around $40–$69 per month.
Having 100 Mbps download speeds gives you enough leeway to stream video simultaneously on at least four devices. Here’s an example:
- One watching Stranger Things on Netflix in 4K: 25 Mbps
- Two devices watching Paramount+ in 1080p: 10 Mbps
- One person gaming on an Xbox One: 3.0 Mbps
- One Ring video doorbell: 2.0 Mbps download and upload
That comes to a total bandwidth usage of 40 Mbps (download) and at least over 2.0 Mbps (upload). You still have plenty of wiggle room if your internet slows down during peak hours.
3: 300 Mbps Internet/125 Channels Double Play: Best for Larger Homes Who Want Channels
The Fast Internet + Popular TV cable and internet bundle offers more than 125 channels and 300/10 Mbps internet speeds for $79.99–$130 per month.
During your term agreement with Comcast.
States in their Central Division don’t have an option for contracts. So no matter what, they’ll pay $130 per month. Meanwhile, Northeastern and Western states will pay $110 monthly once one, two, or three years pass.
Around a 38% increase.
This plan works best for households over five who want the luxury of choosing from various cable network channels.
What popular channels come with Popular TV? Here are some examples :
|Lifetime||AMC||National Geographic||NFL Red Zone|
|Fox News||CNN||The Weather Channel||Nickelodeon|
This table shows popular channels you can get with Xfinity’s Fast Internet + Popular TV Bundle.
This plan combines the Performance Pro (Fast) internet and Extra (Popular) cable TV plans.
How To Save Money as an Existing Xfinity Customer
Ways you can save money on Xfinity Internet and cable TV services as an existing Xfinity customer include:
- Removing unnecessary add-ons
- Determining whether you watch the channels in your current plan
- Figure out if you have too much internet speed
The following sections will provide the reasons why I picked these money-saving methods. And how to use them for yourself.
1: Remove Add-ons You Don’t Use
Read this chart of Xfinity add-ons and see whether you use any of them:
|Premium Channels||$5.99–14.99/mo (for each channel)|
|On Demand||$3.99–$12.99/mo (for each channel)|
|Latino Channel Package||$9.99/mo: during the first year of service$18/mo: after the first year|
|Unlimited Data Option||$30/mo|
|DVR Cloud Storage||150 hours for $10 per month|
|X1 TV Box||$7.50–$8.50|
|Xfinity Flex TV Box||$5/mo per device (for owning more than two devices)|
This table presents typical add-ons you can buy with Xfinity Internet and cable TV plans.
How many Premium Channels do you have if you bundled your internet with TV?
Did you know that you get a streaming service free with your Xfinity plan? Qualifying customers get Peacock Premium for free (usually $4.99 a month). If you don’t watch your existing Premium Channels, you can save money and still have plenty of content to watch.
Because on Peacock, you’ll find shows like The Office (U.S.). Everyone loves that show. Right?
If you can’t part with your precious Premium Channels, you’ll need to find other ways to drop excess add-ons.
Perhaps you’re using the xFi Gateway or xFi Gateway Complete. Regarding the xFi Gateway, buy a modem and router instead. I’ll give you more details on this tip later.
And the xFi Gateway Complete. How much data does your family really use? Do you all actually go over the 1.2 terabytes (TB) data cap?
You could try removing the Gateway Complete or Unlimited Data Option for a month. Xfinity Comcast won’t charge you for the first month you surpass your data cap.
Each week, log into your Xfinity account on customer.Xfinity.com/#/services/internet and check your data usage. Or use the Xfinity My Account smartphone app.
Getting rid of those features saves you $300–$360 annually. You could put that money toward other investments or bills.
2: Do You Need All of Your Channels?
Consider switching to bundles or Xfinity cable TV plans that give you fewer channels. If you don’t watch all the channels in your current subscription.
Browse Xfinity’s channel lineup. Compare the channels offered among their various cable television plans. Do you need all of those channels?
Or could you downgrade?
If you use any streaming services, consider the entertainment they offer. You may get more value out of those plans than the channels with Xfinity. At that point, you could entirely remove your cable TV plan.
3: Check Whether You Use Your Internet Speeds
Explore this chart to see requirements for common online activities:
|Task||Download Speed (Mbps)||Upload Speed (Mbps)|
|Spotify Audio Streaming||2.0||0.5|
|Zoom Video Call Conferences||Group calling 1080p: 3.8|
1:1 calling 1080p: 3.8
|Group calling 1080p: 3.8|
1:1 calling 1080p: 3.8
|Watching Videos on Netflix or Disney+||3.0: 720p|
25: 4K UHD
|Casual PC Gaming||3.0||0.5|
This table shows recommended internet speeds for certain online activities when using one device.
Here’s a scenario. Your home has four people: two partners, one child under ten, and one teenager. Your home usually does these online activities :
- You game online with your PC: 3.0 Mbps
- Partner meets with clients on Zoom: 3.8/3.8 Mbps
- The child watches Disney+ over 1080p resolution: 5.0 Mbps
- The teen plays games on a PlayStation 5 online: 5.0 Mbps
- You have a single Ring doorbell operating: 2.0/2.0 Mbps
That’s a total of 16.8/5.8 Mbps (download/upload). You’re not utilizing most of your internet speeds. However, you WILL need to account for having people over.
And whether you run more smart home devices.
With this scenario, you’d likely need a maximum of 100 Mbps download speeds. Not 300 Mbps. Unless you have over five users running devices simultaneously in your home.
Conversely, you’ll need to consider whether you run multiple home security cameras. They use more upload speed than other devices since they must upload footage to servers. So you’ll need a plan with higher upload speeds.
Almost all Xfinity plans don’t have symmetrical speed (mirrored download/upload speeds). You’ll have to upgrade to a higher tier if you require more upload speeds.
4 Tips on Getting Xfinity Discounts as an Existing Customer
To save money as an existing Comcast Xfinity customer, you’ll want to follow these tips:
- Buy a modem and router
- Get a Flex streaming TV Box (in certain scenarios)
- Use the Xfinity Stream app instead of the X1
Each point will detail what steps you’ll need to take to save money and why you’ll pay less.
Keep reading and prepare to spend more money on coffee or other vices.
1: Don’t Rent a Gateway
Buying a budget router and modem can pay itself off in less than a couple of years. Spending $14 monthly to rent Xfinity’s router will cost you over $168 a year. And don’t forget about potential taxes or rental increases.
In January 2020, Xfinity Comcast raised the price for xFi Gateway rentals from $13 to $14 per month . An additional $12 a year. While small, expenses add up.
And remember that you’re renting Xfinity’s equipment. You’ll have to return it if you cancel your service eventually. And if you don’t return the device, you’ll likely have to pay up to $300 for unreturned devices.
2: Use the Flex Box if You Need a Streaming Box
Xfinity offers internet-only customers one free Flex TV streaming box. Getting one can save you the money you’d otherwise spend on a Roku.
This tip only saves you money if you need a streaming box for a single room.
If you want more than one Flex (for more than one room), Xfinity Comcast charges an additional $5 per month for each device you order.
That’s $60 for each device annually.
In the same scenario as buying your own router and modem, you’ll pay more upfront. But you’ll save significantly more in the long run. Plus, you don’t have to worry about renting devices.
But I like the Flex. If you get one of them. They support 4K and the most popular streaming services. So they’re perfect for setting up on a 4K ultra high definition (UHD) television in a family room.
3: Replace Your X1 Box With Xfinity Stream
You can save $7.50 per month for each X1 TV box you would have added to additional bedrooms by having people watch Xfinity channels on the Xfinity Stream app.
If you have X1 TV boxes for three rooms in your home, that’s $270 per year. Imagine the savings from removing those devices.
There is a way. The Xfinity Stream app gives you access to some free channels and movies, channels on your current Xfinity plan, and support for several devices.
It’s a free app. So you won’t need to pay $7.50 per month for each additional device you want to add to other rooms. If you’d usually have a X1 in a master bedroom, replace it with any of the hardware Stream supports.
Examples of devices you can run them on include Chromecasts and Roku. Or you can watch them on smartphones. But you can’t use AirPlay with iPhones.
4: Threaten To Cancel Your Service
Visit a Xfinity store or call their Retention Department and tell them you’re thinking about switching internet providers. Because Xfinity is now out of your budget. They MAY have hidden promotions they can apply to your current plan.
Before calling or visiting a Xfinity store, you’ll need leverage. Contact your landlord, building manager, or real estate agent and ask what internet service providers your home or apartment supports.
This may make Xfinity Comcast give credibility to your decision to switch to another provider. Thus, you’ll have additional negotiating power. Don’t tell Xfinity you did this.
They’ll already know.
Call 800-934-6489 and tell the automated assistant you want to speak to the Retention Department. You may have to repeat yourself. Because the assistant sometimes has a hard time listening.
Once you speak to a real person, ask whether you’re talking to someone from the Retention Department. If not, request a transfer. And be nice about it.
Acting rude or entitled won’t help your cause. Neither will demanding nor expecting a refund. The team member may not feel as ‘giving.’ Even with commission payments per customer they keep.
As mentioned earlier, upon reaching a Retention team member, explain that you’re considering switching providers because your bill is too high. They may offer you a bunch of discounts to keep you.
And if they call your bluff and decide to proceed with canceling your plan, tell them you want to shop around. Call Xfinity back another day to see whether you reach someone different and try again.
Xfinity Deals for Existing Customers FAQ
The following section will answer lingering questions you’ve had about saving money as a current Xfinity subscriber.
Does Xfinity Offer Deals for Existing Customers?
Xfinity doesn’t usually announce deals for existing customers. You will need to contact their customer service in a retail store or by calling 800-934-6489. Ask them whether you can receive any discounts from upgrading your current plan.
Despite the enormous number of fees Comcast Xfinity adds to bills, they offer plenty of hardware and discounts to lower your costs. Whether you get your own router and modem, or call and ask for a discount.
Explore our Xfinity internet deals page to keep up with the latest available plans. Find bundles, sales, and information about all of their internet plans.