This is our review of Verizon’s services.
After many hours of research, I compiled information about Verizon’s most important services. I dug through reviews, terms of service pages, support articles, and more.
The following sections will cover:
- Pros and cons
- Internet plans
- TV plans and pricing
- Landline services
- Cellular plans
- Fios availability
- Mobile availability
- Customer service
- Verizon Mobile versus competitors
- Verizon home internet versus the competition
Then you can determine whether this provider’s right for you. Keep reading and learn more.
Verizon Pros and Cons
Here are the pros and cons encasing all of Verizon’s services:
- Contract-free: except with certain business and mobile plans
- More transparent about fees
- They have plans for almost everything you can imagine
- Free perks with many of their plans
- Stellar mobile coverage
- I didn’t have the best experience with their customer service
That’s for Verizon overall. Each service will have varying pros and cons. I’ll cover these in each section.
Pricing for all plans doesn’t include Verizon’s AutoPay and paperless billing discount. A $10 monthly discount for enabling certain features.
Package pricing also doesn’t include taxes and other fees.
Verizon Internet Plans
Verizon has 3 Home Internet plans that include:
- 5G Home Internet: faster internet speeds with more availability
- 4G LTE Home Internet: slowest internet, but available in rural areas
- Fios Home Internet: only available in cities and best for speed
I can’t cover the details of every plan here. Because that would take up too much room. So you’ll need to see information and my views on these services in the following sections.
When looking at internet speeds for each plan, you MAY not get the speeds advertised.
If you have a bad router, numerous Wi-Fi interruptions, or don’t use an Ethernet cable, you’ll see lower speeds.
Verizon 5G Home Internet Plans & Pricing
Here are Verizon 5G Home internet plans you can get:
|Fios Plan||Speed (Download/upload)||Price|
|5G Home||85–300/10 Mbps||$50/mo.|
|5G Home Plus||300–1000/50 Mbps||$70/mo.|
Verizon 5G Home Internet plans.
Verizon will combine their 5G network with an in-home to deliver fast internet to your home. They aren’t symmetric speeds like Fios, but you’re okay if you are not livestreaming or uploading files.
Because having to upload files at a slower speed will make them take significantly longer. And streaming requires at least 6 Mbps upload speeds .
Livestreaming on platforms like Twitch will require at least half of your upload speed bandwidth.
With this plan, you can’t use your own router.
Verizon won’t charge you an equipment rental fee.
Verizon 4G LTE Home Internet Plans & Pricing
Verizon 4G LTE Home Internet will cost you $50 a month and delivers 25–50 Mbps (download). You’ll also get a 5 Mbps upload speed.
This plan also requires a $10 monthly fee for renting their network gateway.
You don’t have the option to use your own hardware.
Verizon gives you a 2-year price guarantee. That means they won’t surprise you with a price increase.
But it doesn’t have contracts. And it gives those in rural areas an affordable means to access the internet.
Verizon Prepaid Home Internet Plans & Pricing
Verizon Fios Prepaid Home Internet plans include:
|Fios Plan||Speed (Download/upload)||Price|
|Fios Prepaid 100 Mbps||100/100 Mbps||$39.99/mo.|
|Fios Prepaid 300 Mbps||300/300 Mbps||$59.99/mo.|
|Prepaid Gigabit Connection||940/800 Mbps||$79.99/mo.|
Verizon Fios Prepaid Home Internet plans.
Verizon Fios Prepaid plans give you prepaid fiber optic internet plans without having to have a credit check run on your account. I’ll cover more details about this perk in a second.
You’ll pay for your Prepaid plan every 30 days. So it also works great for anyone living in temporary accommodation (e.g., rental).
Verizon Fios Internet Plans & Pricing
Here are Fios internet plans:
|Fios Plan||Speed (Download/upload)||Price|
|Fios Gigabit Connection||940/800 Mbps||$89.99/mo.|
Verizon Fios Home Internet plans.
Verizon Fios internet plans use 100% fiber optic cables to deliver fast internet.
That means you’ll have fewer outages compared to cable and satellite internet. Because fiber cables are less susceptible to electromagnetic interference and lousy weather.
All plans have the same download and upload speed (except Gigabit Connection). That’s a huge perk compared to other providers—looking at Xfinity—with lower upload speeds.
It’s not available in many cities. But if you can get it, Fios gives you some of the best value for residential fiber optic services.
Verizon Fios Internet Pros and Cons
Pros and cons of Fios internet include:
- Fiber optic internet
- No data cap or overage charges
- Symmetric (mirrored) download and upload speeds
- Lack of availability
- No free Wi-Fi hotspots
Best Verizon Internet Plans
Now that you’ve seen what Verizon offers, here are their best plans for varying categories:
- 300 Mbps fiber plan: the best plan
- 4G LTE Home Internet: best for availability
- Prepaid Fios: great for those who don’t have the best credit
The following sections will cover who each plan best serves and why it surpasses their counterparts.
1: Verizon Fios 300 Mbps: Best Overall
The Fios 300 Mbps plan works best for households with 8 people performing online activities simultaneously. It’s only $49.99 monthly.
It costs the least compared to other Verizon fiber plans. It’s also great for remote workers who continually download and upload files. For instance, you could download or upload a 5 GB file in less than 3 minutes.
That’s handy for time-sensitive situations. Like delivering a file to a client before a deadline.
Unless your home has intense internet users, you likely won’t need their 500 Mbps or 940 Mbps plans.
It’s also Verizon’s cheapest internet plan.
However, you can only get this plan in 9 states. I’ll cover these later on.
2: Verizon 4G LTE Home Internet: Best for Rural Areas
Verizon 4G LTE works best for rural areas because it costs close to 50% less than satellite internet (referring to Starlink) .
It also doesn’t require a $599 one-time equipment fee or to have a hulking satellite dish sitting in your yard.
Get this plan alongside a qualifying Verizon mobile plan, and you can save up to an additional 50% on your bill. So you’ll knock out 2 birds with 1 stone.
A cell phone and internet plan.
3: Verizon Prepaid: Best for Bad Credit History
Verizon Prepaid Home Internet gives you a means to avoid having a soft credit check on your credit history.
This is important for anyone who doesn’t have the best credit history. Because if you have a poor credit score, you may have to pay a security deposit of up to $100.
Verizon Upload Speed
Here are upload speeds you’ll find with all of Verizon’s Home Internet plans:
|Plan||Upload Speed (Mbps)||Upload Speed (MBps)|
|Fios 300||300 Mbps||35 MBps|
|Fios 500||500 Mbps||59 MBps|
|Fios Gigabit Connection||800 Mbps||95 MBps|
|Fios Prepaid 100 Mbps||100 Mbps||11 MBps|
|Fios Prepaid 300 Mbps||300 Mbps||35 MBps|
|Prepaid Gigabit Connection||800 Mbps||95 MBps|
|LTE Home Internet||4 Mbps||0.47 MBps|
|5G Home||10 Mbps||1.19 MBps|
|5G Home Plus||50 Mbps||5.96 MBps|
Verizon Home Internet upload speeds.
Megabytes per second (MBps) and megabits per second (Mbps) aren’t the same. Knowing the differences between measurements will help you know the true speeds of your plan.
Verizon Internet Hidden Fees
Hidden fees for Verizon Home Internet include the following:
|Verizon LTE Home Equipment Rental||$10/mo. or $240 upfront|
|Whole Home Wi-Fi||$20/mo.|
Verizon Home Internet hidden fees.
Verizon doesn’t have a million hidden internet fees. Your only extra expenses will come from renting equipment and sales tax.
Speaking of equipment rentals.
Verizon Internet Equipment
Here’s optional and mandatory equipment for using Verizon’s various internet services:
|MoCA Ethernet Adapter||$99.99|
|Fios Network Adapter||$55|
|Fios Network Extender||$119.99|
|Verizon High-Speed Wi-Fi Gateway||$49.99|
Verizon internet equipment and prices.
Verizon Fios internet allows you to use a third-party router that is approved for Verizon. However, their other internet plans require you to pay a $10–$12 monthly equipment rental fee.
Here’s a guide on installing every piece of Verizon hardware (including their routers).
Verizon Internet Deals
You can find various Verizon internet deals like:
- Individuals in these groups get $20 off any Fios plan:
- $10 Auto Pay and paperless billing discount
- 50% off your total mobile and internet plans when bundling
As mentioned, with the Fios internet plans, you’ll get 6 months of various free services.
Fiber internet plans also include discounted or free hardware. But you’ll need to view the individual internet plan pages for more details.
Then there’s the Lifeline Discount.
Verizon Lifeline Internet Discount
Verizon’s Lifeline program gives qualifying low-income individuals internet plans with a steep discount (or free).
Here’s a breakdown of what happens when you apply the discount to their Fios plan:
|Fios Plan||Speed (Download/upload)||Price (New Customer Price)||Price (w/ Lifeline Discount)|
|Gigabit Connection||940/800 Mbps||$89.99/mo.||$49.99/mo.|
Prices for Verizon Fios internet when applying the Lifeline Discount.
Qualifications for this enormous discount include participating in government aid programs like Supplemental Nutrition Assistance Program (SNAP). You can find all of their requirements here.
Verizon Fios TV
Verizon TV has 7 plans, each varying in price and channel availability. They deliver their services through fiber optic cables and are available in 9 states.
Fiber TV has more reliability compared to cable and satellite TV for the same reason as fiber optic internet. They’re not weak to weather and other phenomena.
Verizon Fios TV Pros and Cons
Advantages and disadvantages of using Verizon Fios TV include:
- Fiber optic television
- Offers over 400 channels
- No contracts needed
- Not available in many areas
- Inaccessible to rural areas
Verizon Fios TV Packages
Here are the plans, prices, and number of channels you’ll find with Verizon Fios TV plans:
|Tier||Price||Number of Channels||Price Per Channel|
|Fios TV Test Drive||$70/mo.||425+||NA|
|Your Fios TV||$70/mo.||125+||$0.56|
|More Fios TV||$90/mo.||300+||$0.30|
|The Most Fios TV||$110/mo.||425+||$0.25|
|Mundo Total TV||$110/mo.||225+||$0.48|
Verizon Fios TV packages.
The Fios TV Test Drive and The Most Fios plans are the same. The only difference lies in the perks. While the former costs less, you can only use it for 60 days. Then you must choose a different Fios TV plan.
It also doesn’t offer free unlimited streaming via the Fios TV app on smart devices, like The Most Fios.
Every plan offers this feature (for up to 2 months). Then you’re limited to streaming on 5 devices simultaneously. Except for The Most Fios. You’ll keep this perk forever with this plan.
No matter the plan, you can only watch 2 simultaneous streams when using Apple TV and Amazon Fire TV devices. The Amazon Fire devices have over 100 million users, so that’s detrimental to many .
Every plan also comes with gift cards between $50 and $200. Except Fios Test Drive.
Each plan offers an enormous number of channels. But Your Fios TV comes with a strange caveat. You must choose 5 out of around 20 “popular” channels. Then Verizon will hand you over 125 random channels.
Despite the plans’ caveats, Verizon honestly offers the best traditional television service on the market. When available.
Each plan offers way more value than similar competing plans. Though, competitors don’t have much of a benchmark to top.
Why’s YouTube TV on this list?
I don’t know. But it’s a great value if you don’t want Verizon’s other television services.
You only need 3 Mbps internet speeds to stream one of YouTube’s 84 channels . You also get unlimited DVR storage and recording.
Let’s keep moving. We have more money to spend.
Verizon Fios TV Add-ons
Additional ways you can spend money for Verizon Fios TV include:
|Set-top Box Rental Fee||$12/mo. (first box is free)|
|Set-top Box||$6/mo. per box (3–5 boxes)|
|Multi-room DVR Service (Enhanced)||$20/mo.|
|Multi-room DVR Service (Premium)||$30/mo.|
Additional services you can get for Verizon Fios TV.
Let’s discuss the elephant in the room—DVRs. Here are the differences among their subscription prices:
|DVR Service||Price||HD DVR Storage||SD DVR Storage|
|Standard DVR||$12/mo.||50 hrs||250 hrs|
|Enhanced DVR||$20/mo.||100 hrs||500 hrs|
|Premium DVR||$30/mo.||200 hrs||1,000 hrs|
Verizon Fios DVR prices.
The standard DVR only offers single-room recording. Meanwhile, its counterparts provide multi-room recording. That means you can start recording a show in one room, then watch it in another.
“International Channels” refers to channel packages in various languages like Cantonese, Russian, and more. They also have packages in different Spanish regions like Spain, Peru, Mexico, and more.
Other pieces I’ve written dive further into their sports and premium channels. Just know they offer HBO, CINEMAX, SHOWTIME, STARZ, and EPIX.
Before getting these add-ons, you’ll want to see additional purchases that’ll appear on your Verizon TV bill.
Verizon TV Hidden Fees
Here are hidden fees for Verizon television services:
|Set-top Box Rental Fee||$12/mo. (first box is free)|
|Seasonal Service Suspension||$50|
|Service Charge||Up to $100|
|Tech Visit Charge||Up to $100 (additional charges may apply)|
|Outlet Installation or Relocation||$60|
|Upgrade or Add Set-top Box||$60|
|TV Equipment Installation||Up to $100|
|TV Equipment Upgrade||$50|
|Fios TV Setup (Activating Existing Outlets)||$99|
|Fios TV Setup (Activating New Outlets)||$160|
Verizon Fios TV hidden fees.
You can waive the $99 fee by ordering online. And the router fee by using your own router.
Having more than 1 TV box in your home will require additional payments. But you can get around that by watching content on smart devices with the Fios TV app.
Otherwise, you can’t get around their other fees.
Verizon Fios Home Phone Service
Verizon’s landline phone service provides internet protocol (VoIP) home phone access for $25 a month. These plans work best for small businesses.
That means Verizon uses the internet to make phone calls.
You can only access 1 plan, but it has over 30 calling features. A few include spam call blocking, voicemail, and caller ID.
You can make international calls. But at a cost. $0.10–$0.91 per minute for standard rates. $0.19–$0.91 per minute for premium.
Premium rates refer to fees charges for calling devices like:
- Personal digital assistants (PDAs)
- Wireless phones
- ‘900’ numbers
Verizon imposes these rates because it requires them to use satellites to make these calls.
Verizon Fios Landline Pros and Cons
Verizon Fios Voice advantages and disadvantages include:
- Clear phone calls (since it’s a VoIP)
- Unlimited calling from the U.S. to Canada, within the States, or Puerto Rico
- No bundle discounts for residential customers
Bundling Verizon Fios products won’t save you money. Bundling Fios services can simplify your billing by condensing your expenses. However, you CAN save when bundling Verizon Unlimited plans with 5G, LTE, or Fios Home Internet plans.
Here are examples of Verizon Fios bundles you’ll find:
|1 Gig + The Most Fios + Home Phone||$199.99/mo.||940 Mbps||425+|
|300 Mbps + Your Fios TV||$94.99/mo.||300 Mbps||125+|
|500 Mbps + More Fios TV||$134.99/mo.||500 Mbps||300+|
|YouTube TV + 300 Mbps||$89.98/mo.||300 Mbps||125+|
Bundling Verizon Unlimited plans with 5G and 4G LTE internet will save you 50% on your Home Internet plans. For example, you’d pay $25 monthly for LTE Home Internet when bundling these services.
Getting a 5G mobile plan and Fios internet will shave $25 from your fiber optic Home Internet plan.
You can only save money when bundling Home Internet with these Unlimited plans:
- 5G Get More
- 5G Do More
- 5G Play More
Verizon postpaid mobile plans work best for anyone with more than 5 lines on an account. Contracts aren’t mandatory for cellular plans. But making payments on cell phones can lock you into a contract.
The more lines you add to your plan, the less your account will pay. But with 4 or fewer lines, you’ll pay more than other providers for the “privilege” of using 5G.
All Verizon services may require credit checks. Thus, you may need to get on a prepaid mobile plan. These plans also don’t require many lines. And charge less the longer you prepay (up to 10 months).
- Coverage around the entire U.S.
- Generous phone trade-in program
- More freebies than you could imagine
- Can pay less when bundling with Home Internet
- Excellent value with their prepaid plans
- It costs a lot for international travelers
- “Premium network” limitations are a joke
- Uses Code-division multiple access (CDMA) networks, so it isn’t easy to use their products with other providers
Anyone with premium network data doesn’t succumb to congestion during peak usage times.
Imagine you’re at a Pokémon GO festival with thousands of people simultaneously using Verizon data.
Those without any remaining network data will notice slower speeds. Speeds that make you want to chuck your phone at the nearest rock.
With the premium data, you can catch Pidgeys to your heart’s content without lag.
Verizon Mobile Plans
Here are Verizon cellular plans you can get:
|Tier||Pricing (5+ Lines)||Pricing (4 Lines)||Pricing (3 Lines)||Pricing (2 Lines)||Pricing (1 Line)|
|Welcome Unlimited||$125+/mo. ($25 per line)||$120/mo. ($30 per line)||$120/mo. ($40 per line)||$110/mo. ($55 per line)||$65/mo.|
|5G Start||$150+/mo. ($30 per line)||$140/mo. ($35 per line)||$135/mo. ($45 per line)||$120/mo. ($60 per line)||$70/mo.|
|5G Do More||$200+/mo. ($40 per line)||$180/mo. ($45 per line)||$165/mo. ($55 per line)||$140/mo. ($70 per line)||$80/mo.|
|5G Play More||$200+/mo. ($40 per line)||$180/mo. ($45 per line)||$165/mo. ($55 per line)||$140/mo. ($70 per line)||$80/mo.|
|5G Get More||$250+/mo. ($50 per line)||$220/mo. ($55 per line)||$220/mo. ($65 per line)||$160/mo. ($80 per line)||$90/mo.|
Verizon cellular service plans.
These plans cost a pretty penny, but offer excellent value.
Check these freebies out that you can get for 6 months free:
- discovery+(ad-free) account
- Apple Music
- Apple Arcade OR Google Play Pass
- 50% off Verizon Home Internet (5G and 4G LTE): I’ll cover these later
You don’t get these perks if you go with the Welcome Unlimited plan. Because that’s a bare-bones plan meant to save you the most money.
The perks from the other plans will save you around $120. More, whenever these services find excuses to raise their prices. So you’ll like these Verizon mobile plans if you already use these services.
I have a lot to say about their cellular plans. But I have a separate post dedicated to my rants.
Verizon Mobile Prepaid Plans
Here are mobile data prepaid plans based on the number of months you prepay:
|Tier||1–3 Months Prepaid||4–9 Months Prepaid||10+ Months Prepaid|
|5 GB||$40/mo. per line||$30/mo. per line||$25/mo. per line|
|15 GB||$50/mo. per line||$40/mo. per line||$25/mo. per line|
|Unlimited||$65/mo. per line||$55/mo. per line||$50/mo. per line|
|Unlimited Plus||$75/mo. per line||$65/mo. per line||$60/mo. per line|
Verizon Mobile Prepaid plans and prices.
You save up to 50% when prepaying your plan. Meanwhile, you’ll dodge credit checks, get the 6 months of free Disney+, and mobile hotspots.
On some plans.
Verizon Mobile Hotspot Plans
You’ll see these prices for Verizon mobile hotspot plans:
|Plan||First Line Price||Subsequent Lines||Hotspot Data|
Verizon mobile hotspot plans.
You can find separate mobile data for laptops, tablets, and other devices. I can’t think of any uses for that. I’m sure you could.
I could find some uses for mobile hotspots. For example, I’d use them for escaping my apartment and working remotely at a park.
They’re useful for having portable Wi-Fi anywhere throughout the country.
In some circumstances, just turning your phone into a personal hotspot will save you more money. But it’ll chew through your mobile data.
The above plans look pricey, but you can get 50% off when getting the Get More or Do More Unlimited Wireless plans.
Verizon Mobile Hidden Fees
You may see these additional fees on your bill for Verizon mobile services:
|Activation Fee||$35 per line|
|Early Termination Fee||$175–$350|
|Administrative and Telco Recovery Charge||$3.30 per voice line$0.06 per data-only line|
|Regulatory Charge||$0.16 per voice line$0.02 per data-only line|
|Federal Universal Service Charge||33% of international and interstate telecom charges|
|Detailed Billing||$1.99/mo. per line|
|Use Voice Service on Data-only Plan||$0.25/minute|
|Access Recovery Charge (ARC)||Varies|
|Agent Assistance Fee||$10|
Verizon mobile plan hidden fees.
You can avoid the agent assistance fee by not using customer service to pay your bills. And the early termination fee by not backing out of your commitment to Verizon.
I cover the other fees in my hidden fees guide.
Verizon Mobile Deals
The following groups can get $25 off of Verizon mobile plans:
- Nurses and respiratory therapists
- First responders (like cops or firefighters)
- Active and retired military personnel
- Gold Star Family members
Verizon also offers a senior mobile plan for $60 a month (for 1 line). $40 monthly for 2 lines. Seniors can only get this plan if they’re a Florida resident and a new customer.
And seniors don’t get 5G plans. They only get 4G LTE.
Verizon Phone Deals
You can trade in old devices and get up to $800 in Verizon store credits. Another requirement for this deal includes signing up to the 5G Do More, Get More, or Play More mobile plans.
The amount you’ll get will depend on your device’s condition and model.
Find updated deals on Verizon phones here.
Verizon Accessory Deals
Military personnel and veterans of any branch (or Gold Star Families) can get 25% off of accessories when shopping for Verizon accessories online. Or 10% off products in-store.
Verizon often offers up to 40% in savings on accessories in their online shop. So check their accessories page frequently to find the latest deals.
Verizon Fios Availability
Verizon Fios TV, Voice, and Internet services are available in these areas:
- Washington DC
- Rhode Island
- New York
- New York City
- Staten Island
- New Jersey
Verizon Mobile Availability (Including 4G and 5G Home Internet)
You can find Verizon 5G Nationwide and 4G LTE services in every state. But not accessible in territories like Guam. 33 of these states can access Verizon Ultra Wideband 5G.
Supposedly, Wideband 5G is 10 times faster than nationwide.
Their mobile service’s TravelPass (cheaper international calling) supports more than 230 countries. Other countries require pay-as-you-go rates.
Verizon Customer Service
You can reach Verizon customer service through these mediums:
- Verizon Fios: call 800-300-4184
- Facebook Messenger: visit m.me/Fios
- Verizon mobile: call 800-922-0204
- For new customers: call 800-538-2686
- Live chat: on Verizon’s website (available between 7:00 am and 9:30 pm ET)
I covered dozens of other ways to contact Verizon’s customer service, depending on your needs.
Verizon Mobile vs. The Competition
The following sections will compare Verizon’s cellular services to big players like:
- Xfinity Mobile
- Spectrum Mobile
From there, you’ll have a better idea of who offers the best mobile service.
Verizon vs. AT&T
AT&T has more 5G coverage but less average download and upload speed. Verizon has more 4G LTE coverage and faster average internet speeds.
On average, Verizon had 211 Mbps download speeds using a 5G mid-band spectrum. Whereas, AT&T had 150 Mbps on average.
AT&T mobile also doesn’t offer close to the number of free perks Verizon offers. But makes it up with slightly cheaper pricing per line.
You’ll want to research areas both plans offer availability and decide which to choose.
Verizon vs. T-Mobile
T-Mobile’s Unlimited cell phone plans have 51% faster 5G premium network speeds than Verizon cellular plans and have lower pricing for their plans . But Verizon has more coverage in rural areas.
Until their partnership with Starlink goes through . Next year, T-Mobile will partner with Starlink to provide services in more rural areas. That’s later, though.
Verizon remains the superior rural cellular service provider.
Some T-Mobile plans come with a free Netflix subscription. Verizon comes with Disney+ and discovery+, but those freebies only last 6 months.
T-Mobile’s great for money-savers and Verizon’s best for coverage.
Verizon vs. Xfinity Mobile
Verizon has higher-end phones and better perks. Xfinity charges significantly less per line for its unlimited data plans.
They also rely on Verizon’s 4G LTE towers and have millions of Wi-Fi hotspots. They’re more secure hotspots if you use Xfinity’s app.
Xfinity Mobile beats Verizon mobile in most fields. Except bundling. Get Verizon Home Internet with their cellular services, and you’ll save 50%.
And if you live in an area that supports Verizon Fios, you’ll always want to choose that over Xfinity’s data-capped internet.
Verizon vs. Spectrum Mobile
Spectrum mobile gives you access to various free Wi-Fi hotspot providers and more affordable pricing when picking 2 lines on a plan.
Verizon’s savings comes in when you have more than 4 lines.
Both providers use Verizon’s towers. It doesn’t matter who you go for regarding service availability.
Verizon Fios vs. The Competition
Verizon Fios TV crushes their competitors in almost every aspect regarding television services. I’ll cover how Verizon Fios and other Home Internet services compare to competing internet service providers.
These providers include:
- Xfinity Comcast
- Spectrum Internet
Let’s dive in.
Verizon Fios vs. Xfinity Internet
Verizon Fios Home Internet has no data caps and contracts. While almost every plan has symmetric speeds. Meanwhile, Xfinity Comcast internet has more availability, Wi-Fi hotspots, and cheaper plans.
If you’re available in the areas Fios supports, you’ll get more value due to the 100% fiber-optic connection and equal download and upload speeds. Xfinity gives you significantly lower internet speeds on every plan, requires contracts, and uses a hybrid cable/fiber connection.
But Xfinity internet plans give you a free 4K TV streaming box. And they have the 6 Gigabit plan. You’ll only want the former if a 4K television in your family room needs a streaming box.
The latter’s overkill for almost any scenario. Unless you run an in-home server where you continually download and upload enormous files.
Verizon Fios vs. Optimum
Both providers have no data caps, contracts, and equipment rental fees (if you use third-party devices).
But Optimum uses a cable/fiber connection. So you may have slower or less reliable internet than Fios’ 100% fiber. That may also explain why Optimum’s plans have significantly lower upload speed.
If you’re in areas that support Fios, have the extra money, and require higher upload speeds (for file uploads), then choose Verizon’s fiber optic internet.
Otherwise, you’ll want to consider Optimum or their competitors.
Verizon vs. Spectrum Internet
Spectrum offers competitive pricing for the first 12 months of using its services. But after that period of using Spectrum, all of Verizon’s internet plans offer better value.
Aside from getting the Spectrum Wi-Fi. However, those only offer more value if you’re using a by-the-gig cell phone plan and want to save money on data.
You’re best off going with any of Verizon’s Home Internet plans.
FAQ: Verizon Services
Here are some frequently asked and answered questions you should know about Verizon before getting a plan.
How Do I Get Verizon?
You can get any Verizon service by ordering online. Verizon Fios gives you two options. Order online or visit a Verizon Fios store. Upon receiving Verizon internet or TV equipment, you can opt for self- or professional installation.
Is Verizon Down?
You must log in to your My Verizon online account to check whether there’s a Verizon outage.
How Do I Cancel Verizon?
You can cancel Verizon home internet, mobile, and Fios services by calling 844-837-2262. You can only reach Verizon customer service Monday–Friday, 8:00 am–6:00 pm (Eastern Time).
Verizon’s services cost a bit more than competitors, but most of their plans offer significantly more value and reliability. Their 100% fiber optic plans dominate the reliability offered by companies like Xfinity.
To learn more about each Verizon service, follow the links I attached to each section. If you don’t like Verizon, here are some other internet, TV, and mobile service providers to explore.